• Job Description

  Req#: A5017-25-0001?language=en&page=705&sort=publicationDateDesc

  Job summary

  An exciting opportunity has arisen for an accomplished, experienced and highly motivated senior manager, with a demonstrable career in finance, HR, business and strategic management.

  Candidates must be conscientious, pragmatic and eloquent, with the passion, integrity and initiative to drive success.

  Station Lane Medical Centre is a long established and respected General Practice, working with colleagues in the NHS to provide the best possible patient care. The work environment encourages talented individuals to thrive and make a difference. This is demonstrated by several of the doctors being trainees at the practice, prior to becoming Partners.

  Previous senior management experience, leadership skills, competency in office IT and effective communication skills at all levels are essential for this post.

  Main duties of the job

  Key Requirements

  You will provide clear and positive leadership and vision to the strategic management of the practice and expected to constantly review and recommend strategies for development and effectiveness. Working with the Operations Manager you will be responsible for the overall business efficiency, the maintenance of the existing team spirit, and the provision of a communication link to third parties. This includes representation of the practice as required.

  About us

  This is a modern, forward thinking and cohesive four Partner GP practice, offering compassionate personalised care and patient services to a list size of c.8000 which is growing through enviable 4.6* reviews, reputation and local residential development.

  Serving a patient population which is predominantly families, the practice is committed to improving working lives.

  There is an enviably strong team ethos within the practice which is described as non-hierarchical, supportive, friendly, approachable and caring. It is very important to the partners that this is maintained and developed. The practice believes in investing in development and training.

  Details

  Date posted

  19 June 2025

  Pay scheme

  Other

  Salary

  £50,000 to £58,000 a year Depending on experience

  Contract

  Permanent

  Working pattern

  Full-time

  Reference number

  A5017-25-0001

  Job locations

  Station Lane Medical Centre

  Station Lane

  Featherstone

  Pontefract

  West Yorkshire

  WF76JL

  
  

  Job description

  Job responsibilities

  Key responsibilities

  Strategic Planning

  • Keep abreast of current affairs and identify potential opportunities and threats
  • Assess and evaluate accommodation requirements and manage development and expansion opportunities if appropriate

  • Implement and update the Practice Development Plans, overseeing the implementation of the aims and objectives

  Assist the practice in the wider community and assist with forging links with other local practices and relevant agencies and in particular working collaboratively with the local community, the PCN and Conexus, the Wakefield Federation.

  Formulate objectives and research and develop ideas for future practice development

  • To represent the practice at PCN, locality and ICB level.

  • To make recommendations to the partners for practice development with regard to enhancing patient services and potential sources of income

  Finance

  Working with the partners to;

  Ensure the organisational requirements of the practice contracts with NHSE are fully met and complied with

  Support the partners to develop and implement processes to achieve clinical targets of QOF and enhanced services

  Directly contribute to profit improvement by exploring areas for increasing income and reducing costs.

  Analyse data relating to clinical commissioning as appropriate and contributing to planning and organisation, both at the practice and clinical commissioning group level

  Develop and control practice of budgets and financial systems

  Prepare financial budgets and cash-flow forecasts

  Liaise with the accountant, bank and business insurance companies as appropriate or as directed by the partners

  Oversee the administration of the NHS Pension and Stakeholder Pension Schemes

  Liaise with the ICB and payment agencies regarding queries with payments relating to the contract, eg. enhanced services.

  Manage the partners drawings in consultation with the accountant

  Human Resources

  Overall responsibility for all aspects of HR, including;

  • Recruitment and selection of staff working, including contracts of employment and job descriptions
  • Ensure Employment Law compliance for the disciplinary and dismissal process and after discussion with the partners take any legal advice necessary

  • Be aware of current employment legislation
  • To develop and maintain good employee/employer relationships
  • To ensure that members of the existing staff team are aware of any changes that occur in the practice
  • To maintain good communication at all times
  • To oversee rotas which allow good staff cover at all times as well as giving the flexibility required at short notice to cover for illness, etc.
  • To implement pay rises/scales and increments at the appropriate time
  • Responsibility for appropriate paperwork for doctors/staff DBS (Disclosure and Barring Service) checks
  • To meet with attached staff as and when necessary and arrange/attend regular meetings with partners and attached staff to discuss all issues around patient care
  • To ensure that suitable facilities are available to enable all staff to work within the practice
  • Be responsible for the health and safety policy and its implementation
  • Facilitate the development of a multi-disciplinary effective primary health care team

  Information Technology

  Ensure the update of appropriate information governance systems

  Ensure all Practice IT and telephone systems are functioning effectively

  Ensure the IG and DSP toolkit requirements are met

  Keep abreast of new technology and ensure existing IT is used to its full potential

  Patient Services

  Ensure that the practice complies with NHS contractual obligations in relation to patient care

  Maintain registration policies and monitor patient turnover and capitation

  Oversee and manage effective appointment systems

  Routinely monitor and assess practice performance against patient access and demand targets

  Manage the complaints management system

  Manage the significant events system

  Maintain the Patient Participation Group (PPG)

  Premises and Equipment

  Responsible for the management of the building

  Represent the practice to negotiate contracts and their renewals

  Liaise with NHSE in notional reviews

  Ensure property owned by the partners is safe, effective and fit for purpose

  Responsible for planning and premises expansion projects

  CQC

  Oversee and maintain compliance with CQC (Care Quality Commissioner) regulations and ensure that the practice meets the essential standards

  Responsibility for preparation for CQC inspections and telephone reviews.

  Communication

  Ensure compliance with the latest NHS recommendations

  Understand the practice communication systems

  Build/maintain good working relationships with the NHSE, ICB, hospitals, community agencies, other GP practices, PCN North, Conexus, pharmacists, voluntary and private organisations

  Represent the practice at meetings and seminars

  Assist and support the partners corporately and at individual level to fulfil the requirements of revalidation

  Present a professional image and always promote the practice

  Share skills and expertise with others

  Confidentiality

  In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.

  In the performance of the duties outlined in this Job Description, the post holder will have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They will have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.

  Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

  Miscellaneous

  • Other duties which may be decided upon by the partners from time to time.

  Job description

  Job responsibilities

  Key responsibilities

  Strategic Planning

  • Keep abreast of current affairs and identify potential opportunities and threats
  • Assess and evaluate accommodation requirements and manage development and expansion opportunities if appropriate

  • Implement and update the Practice Development Plans, overseeing the implementation of the aims and objectives

  Assist the practice in the wider community and assist with forging links with other local practices and relevant agencies and in particular working collaboratively with the local community, the PCN and Conexus, the Wakefield Federation.

  Formulate objectives and research and develop ideas for future practice development

  • To represent the practice at PCN, locality and ICB level.

  • To make recommendations to the partners for practice development with regard to enhancing patient services and potential sources of income

  Finance

  Working with the partners to;

  Ensure the organisational requirements of the practice contracts with NHSE are fully met and complied with

  Support the partners to develop and implement processes to achieve clinical targets of QOF and enhanced services

  Directly contribute to profit improvement by exploring areas for increasing income and reducing costs.

  Analyse data relating to clinical commissioning as appropriate and contributing to planning and organisation, both at the practice and clinical commissioning group level

  Develop and control practice of budgets and financial systems

  Prepare financial budgets and cash-flow forecasts

  Liaise with the accountant, bank and business insurance companies as appropriate or as directed by the partners

  Oversee the administration of the NHS Pension and Stakeholder Pension Schemes

  Liaise with the ICB and payment agencies regarding queries with payments relating to the contract, eg. enhanced services.

  Manage the partners drawings in consultation with the accountant

  Human Resources

  Overall responsibility for all aspects of HR, including;

  • Recruitment and selection of staff working, including contracts of employment and job descriptions
  • Ensure Employment Law compliance for the disciplinary and dismissal process and after discussion with the partners take any legal advice necessary

  • Be aware of current employment legislation
  • To develop and maintain good employee/employer relationships
  • To ensure that members of the existing staff team are aware of any changes that occur in the practice
  • To maintain good communication at all times
  • To oversee rotas which allow good staff cover at all times as well as giving the flexibility required at short notice to cover for illness, etc.
  • To implement pay rises/scales and increments at the appropriate time
  • Responsibility for appropriate paperwork for doctors/staff DBS (Disclosure and Barring Service) checks
  • To meet with attached staff as and when necessary and arrange/attend regular meetings with partners and attached staff to discuss all issues around patient care
  • To ensure that suitable facilities are available to enable all staff to work within the practice
  • Be responsible for the health and safety policy and its implementation
  • Facilitate the development of a multi-disciplinary effective primary health care team

  Information Technology

  Ensure the update of appropriate information governance systems

  Ensure all Practice IT and telephone systems are functioning effectively

  Ensure the IG and DSP toolkit requirements are met

  Keep abreast of new technology and ensure existing IT is used to its full potential

  Patient Services

  Ensure that the practice complies with NHS contractual obligations in relation to patient care

  Maintain registration policies and monitor patient turnover and capitation

  Oversee and manage effective appointment systems

  Routinely monitor and assess practice performance against patient access and demand targets

  Manage the complaints management system

  Manage the significant events system

  Maintain the Patient Participation Group (PPG)

  Premises and Equipment

  Responsible for the management of the building

  Represent the practice to negotiate contracts and their renewals

  Liaise with NHSE in notional reviews

  Ensure property owned by the partners is safe, effective and fit for purpose

  Responsible for planning and premises expansion projects

  CQC

  Oversee and maintain compliance with CQC (Care Quality Commissioner) regulations and ensure that the practice meets the essential standards

  Responsibility for preparation for CQC inspections and telephone reviews.

  Communication

  Ensure compliance with the latest NHS recommendations

  Understand the practice communication systems

  Build/maintain good working relationships with the NHSE, ICB, hospitals, community agencies, other GP practices, PCN North, Conexus, pharmacists, voluntary and private organisations

  Represent the practice at meetings and seminars

  Assist and support the partners corporately and at individual level to fulfil the requirements of revalidation

  Present a professional image and always promote the practice

  Share skills and expertise with others

  Confidentiality

  In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.

  In the performance of the duties outlined in this Job Description, the post holder will have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They will have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.

  Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

  Miscellaneous

  • Other duties which may be decided upon by the partners from time to time.

  Person Specification

  Experience

  Essential

  • 5 years experience and success of communicating with and managing people
  • Experience of working in teams; able to promote teamwork and employee satisfaction
  • Working in a computer environment
  • Financial management experience including understanding of spread sheets
  • Experience as a business manager, with knowledge of employment law and small business accounts

  Desirable

  • Management experience in the NHS or in practice management
  • Experience of strategic business planning
  • Experience of working with regulatory bodies and preparing for inspections
  • Experience/Knowledge of Corporate Law

  Qualifications

  Essential

  • Evidence of a sound education to A level standard or equivalent
  • Evidence of a commitment to continuing professional development

  Desirable

  • Degree level certification
  • Relevant management HR or finance qualification

  Skills

  Essential

  • A solutions focused approach to problem solving
  • Intelligent with a fast learning ability
  • Effective communication (oral and written) and excellent inter-personal skills
  • Approachable with the ability to listen and empathise
  • Delegation and empowerment of staff
  • Appropriate IT skills
  • Leadership skills, including excellent people management skills
  • Good time management
  • Computer literate
  • Customer service and complaints resolution
  • Negotiating and managing conflict
  • Able to manage change and cope with pressure
  • Networking and facilitation
  • Motivational

  Desirable

  • Project management
  • Change management

  Person Specification

  Experience

  Essential

  • 5 years experience and success of communicating with and managing people
  • Experience of working in teams; able to promote teamwork and employee satisfaction
  • Working in a computer environment
  • Financial management experience including understanding of spread sheets
  • Experience as a business manager, with knowledge of employment law and small business accounts

  Desirable

  • Management experience in the NHS or in practice management
  • Experience of strategic business planning
  • Experience of working with regulatory bodies and preparing for inspections
  • Experience/Knowledge of Corporate Law

  Qualifications

  Essential

  • Evidence of a sound education to A level standard or equivalent
  • Evidence of a commitment to continuing professional development

  Desirable

  • Degree level certification
  • Relevant management HR or finance qualification

  Skills

  Essential

  • A solutions focused approach to problem solving
  • Intelligent with a fast learning ability
  • Effective communication (oral and written) and excellent inter-personal skills
  • Approachable with the ability to listen and empathise
  • Delegation and empowerment of staff
  • Appropriate IT skills
  • Leadership skills, including excellent people management skills
  • Good time management
  • Computer literate
  • Customer service and complaints resolution
  • Negotiating and managing conflict
  • Able to manage change and cope with pressure
  • Networking and facilitation
  • Motivational

  Desirable

  • Project management
  • Change management

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  Station Lane Medical Centre

  Address

  Station Lane Medical Centre

  Station Lane

  Featherstone

  Pontefract

  West Yorkshire

  WF76JL

  
  

  Employer's website

  https://www.stationlane.co.uk/ (Opens in a new tab)

  Employer details

  Employer name

  Station Lane Medical Centre

  Address

  Station Lane Medical Centre

  Station Lane

  Featherstone

  Pontefract

  West Yorkshire

  WF76JL

  
  

  Employer's website

  https://www.stationlane.co.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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