• Job Description

  Req#: A1047-25-0001?language=en&page=823&sort=publicationDateDesc

  Job summary

  We would welcome applications for a confident, experienced, well organised practice manager to work with a friendly general practice team committed to delivering excellent care.

  We are a patient focused team and GP training practice in Warrington with 8.5k patients and four GP partners.

  We see this as an exciting opportunity to be part of a proactive, forward thinking established practice.

  Main duties of the job

  The role will preferably require experience within primary care and business management. Roles will include managing the primary care team, Human Resources, financial management and planning, patient service delivery, risk management and CQC compliance.

  You will be responsible for the safe and efficient management of the practice as well as ensuring the wellbeing of our dedicated team.

  About us

  We are a GP Training practice in Warrington, Cheshire and belong to the Central and West Warrington PCN. We have four partners, two salaried GPs and several trainees (ST and FY2). We also have two practice nurses as well as ARRS roles including HCAs, mental health practitioner, physiotherapy, dietician and pharmacists. The practice uses system one.

  We are a dynamic practice with lots of innovative ideas and progressive working

  Details

  Date posted

  23 June 2025

  Pay scheme

  Other

  Salary

  Depending on experience

  Contract

  Permanent

  Working pattern

  Full-time

  Reference number

  A1047-25-0001

  Job locations

  2 Helsby Street

  Warrington

  WA1 3AW

  
  

  Job description

  Job responsibilities

  Overseeing the day-to-day operations of the practice, ensuring staff achieve their primary responsibilities

  Managing the procurement of practice equipment, supplies and services

  Managing contracts for bought in services i.e. cleaning, gardening, etc

  The management of the premises, including health and safety aspects such as risk assessments and mandatory training

  Ensuring the practice has appropriate insurance cover

  Developing, implementing and embedding an appropriate business continuity plan

  Direct line management of the following staff; Reception & administrative Staff

  Managing the recruitment and retention of staff;

  Ensuring all staff have the appropriate level of training to enable them to carry out their individual roles & responsibilities effectively. Developing, implementing and embedding an effective staff appraisal process

  Implementing effective systems for the resolution of disciplinary and grievance issues

  Managing the financial elements of the practice, including budgets, cash and bank balances, etc. and seeking to maximise income and reduce expenditure

  Managing and processing partners drawings, PAYE and pensions for practice staff

  Maintaining an effective liaison with the accountant, overseeing practice accounts, ensuring year-end figures are presented

  Briefing partners on all financial matters, including forecasting

  Coordinating the reviewing and updating of all practice policies and procedures

  Leading change and continuous improvement initiatives; coordinating all projects within the practice

  Coordinating and leading the strategic direction of the business through quarterly strategy meetings with partners

  Developing, implementing and embedding an effective communication strategy (internal and external)

  Ensuring the practice maintains compliance with its NHS contractual obligations and CQC registration

  Ensuring the team reach QOF and enhanced service targets

  Actively encouraging and promoting the use of patient online services

  Liaising at external meetings as required

  Marketing the practice appropriately

  Supporting the management of the Patient Participation Group

  Management of all complaints

  Ensuring that the practice conforms to public and NHS policy in existence at any time. Any other duties of a practice-manager nature that may be introduced from time to time by the NHS or standard commercial business practice.

  Actively engage and maintain relationships within the PCN.

  Job description

  Job responsibilities

  Overseeing the day-to-day operations of the practice, ensuring staff achieve their primary responsibilities

  Managing the procurement of practice equipment, supplies and services

  Managing contracts for bought in services i.e. cleaning, gardening, etc

  The management of the premises, including health and safety aspects such as risk assessments and mandatory training

  Ensuring the practice has appropriate insurance cover

  Developing, implementing and embedding an appropriate business continuity plan

  Direct line management of the following staff; Reception & administrative Staff

  Managing the recruitment and retention of staff;

  Ensuring all staff have the appropriate level of training to enable them to carry out their individual roles & responsibilities effectively. Developing, implementing and embedding an effective staff appraisal process

  Implementing effective systems for the resolution of disciplinary and grievance issues

  Managing the financial elements of the practice, including budgets, cash and bank balances, etc. and seeking to maximise income and reduce expenditure

  Managing and processing partners drawings, PAYE and pensions for practice staff

  Maintaining an effective liaison with the accountant, overseeing practice accounts, ensuring year-end figures are presented

  Briefing partners on all financial matters, including forecasting

  Coordinating the reviewing and updating of all practice policies and procedures

  Leading change and continuous improvement initiatives; coordinating all projects within the practice

  Coordinating and leading the strategic direction of the business through quarterly strategy meetings with partners

  Developing, implementing and embedding an effective communication strategy (internal and external)

  Ensuring the practice maintains compliance with its NHS contractual obligations and CQC registration

  Ensuring the team reach QOF and enhanced service targets

  Actively encouraging and promoting the use of patient online services

  Liaising at external meetings as required

  Marketing the practice appropriately

  Supporting the management of the Patient Participation Group

  Management of all complaints

  Ensuring that the practice conforms to public and NHS policy in existence at any time. Any other duties of a practice-manager nature that may be introduced from time to time by the NHS or standard commercial business practice.

  Actively engage and maintain relationships within the PCN.

  Person Specification

  Skills

  Essential

  • Excellent communication skills (Written and Oral)
  • IT skills
  • Time Management and the ability to work to deadlines
  • Negotiation and conflict management
  • Problem solving skills
  • Interpersonal skills
  • Working as part of a Management Team

  Behaviours

  Essential

  • Planning and organising
  • Performing under pressure
  • Adaptability
  • Taking the initiative and making it work
  • Team working
  • Self-driven and motivated
  • Flexibility

  Knowledge

  Essential

  • A detailed understanding of HR management principles and techniques
  • A detailed understanding of General Business Management
  • A working knowledge of employment legislation
  • An understanding of the GMS/PMS contract and wider NHSE/CCG
  • An understanding of and the management of Enhanced Services
  • An understanding of Health and Safety legislation

  Qualifications

  Essential

  • Professional Management qualification
  • European Computer Driving License (ECDL) or equivalent competence

  Desirable

  • Management or Business Degree or equivalent
  • Membership of professional body

  Experience

  Essential

  • Practical experience of general business management
  • Practical experience of managing and motivating people
  • Practical experience of budget setting, procurement, financial management and accounting practices
  • Practical experience of managing Health and Safety at work

  Desirable

  • Experience of managing change
  • Experience of facilities management
  • Experience of working with large teams

  Person Specification

  Skills

  Essential

  • Excellent communication skills (Written and Oral)
  • IT skills
  • Time Management and the ability to work to deadlines
  • Negotiation and conflict management
  • Problem solving skills
  • Interpersonal skills
  • Working as part of a Management Team

  Behaviours

  Essential

  • Planning and organising
  • Performing under pressure
  • Adaptability
  • Taking the initiative and making it work
  • Team working
  • Self-driven and motivated
  • Flexibility

  Knowledge

  Essential

  • A detailed understanding of HR management principles and techniques
  • A detailed understanding of General Business Management
  • A working knowledge of employment legislation
  • An understanding of the GMS/PMS contract and wider NHSE/CCG
  • An understanding of and the management of Enhanced Services
  • An understanding of Health and Safety legislation

  Qualifications

  Essential

  • Professional Management qualification
  • European Computer Driving License (ECDL) or equivalent competence

  Desirable

  • Management or Business Degree or equivalent
  • Membership of professional body

  Experience

  Essential

  • Practical experience of general business management
  • Practical experience of managing and motivating people
  • Practical experience of budget setting, procurement, financial management and accounting practices
  • Practical experience of managing Health and Safety at work

  Desirable

  • Experience of managing change
  • Experience of facilities management
  • Experience of working with large teams

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  Helsby Street Medical Centre

  Address

  2 Helsby Street

  Warrington

  WA1 3AW

  
  

  Employer's website

  https://www.helsbystreetmc.nhs.uk/ (Opens in a new tab)

  Employer details

  Employer name

  Helsby Street Medical Centre

  Address

  2 Helsby Street

  Warrington

  WA1 3AW

  
  

  Employer's website

  https://www.helsbystreetmc.nhs.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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