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Job Description
- Req#: A3360-25-0002?language=en&page=216&sort=publicationDateDesc
- Day to day support to the other manager.
- Ensure the efficient running of the reception, appointment bookings whilst monitoring demand.
- Overseeing medical record management.
- Point of contact for queries.
- Attend meetings as required.
- Manage any patient feedback and/or complaints.
- Assist in recruitment, inductions and training.
- Manage rotas and absence management.
- Monitor compliance.
- Essential
- A relevant qualification in business management, or equivalent qualification or experience.
- HR/management qualification or equivalent experience.
- GCSE or equivalent, English, Maths.
- Ability to provide quality care
- Good interpersonal and communication skills
- Experience of working within primary care essential.
- Experience of SystmOne.
- Ability to work without direct supervision and determine own workload priorities.
- Flexible to work additional hours as required.
- Essential
- A relevant qualification in business management, or equivalent qualification or experience.
- HR/management qualification or equivalent experience.
- GCSE or equivalent, English, Maths.
- Ability to provide quality care
- Good interpersonal and communication skills
- Experience of working within primary care essential.
- Experience of SystmOne.
- Ability to work without direct supervision and determine own workload priorities.
- Flexible to work additional hours as required.
Job summary
Alma Medical Centre based in Southampton is looking for an operations manager to join their team on a full-time basis. Reporting to the practice and business managers, this role involved managing the administrative functions, assisting with HR matters and supporting the implementation of policies and procedures for the surgery.
If you are an experienced manager looking for a new challenge, then we would love to hear from you.
Main duties of the job
About us
Alma Medical Centre is a 4-partner practice caring for about 10,000 patients in the central Southampton city area.
The surgery is a focal point for the local community and was rated as good in our most recent CQC inspection.
For application and more information and informal discussion, please email a.abdelmotelb@nhs.net with your questions and CV
Details
Date posted
01 June 2025
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Full-time
Reference number
A3360-25-0002
Job locations
68 Alma Road
Portswood
Southampton
Hampshire
SO14 6UX
Job descriptionJob description
Job responsibilities
If you would like to find out more information about this role, please see the attached job specification.
Job responsibilities
If you would like to find out more information about this role, please see the attached job specification.
Person SpecificationPerson Specification
Qualifications
Essential
Additional Skills
Essential
Experience
Essential
Qualifications
Essential
Additional Skills
Essential
Experience
Essential
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Alma Medical Centre
Address
68 Alma Road
Portswood
Southampton
Hampshire
SO14 6UX
Employer's website
Employer details
Employer name
Alma Medical Centre
Address
68 Alma Road
Portswood
Southampton
Hampshire
SO14 6UX
Employer's website
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.
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