• Job Description

  Req#: R_13223

  Job Title

  Premium Client Manager - UK

  Job Description

  The Premium Client Manager role provides a bespoke, best-in-class service to a book of IG's most valuable clients, with the goal of building strong relationships that enable client retention and account growth .

  So, who are we?

  Hello, we’re IG Group. No, not Instagram – though we're a pretty big deal ourselves.

  We’re a global, FTSE 250-listed company made up of a collection of progressive fintech brands in the world of

  online trading and investing. The best part? We’ve snapped up many awards for our top-class platforms,

  forward-thinking products, and incredible employee experiences.

  We believe in financial freedom. And our purpose is to help ambitious people achieve it. Around 400,000

  people use our groundbreaking technology and forward-thinking platforms to trade the financial products they

  know and love.

  Did we mention we have offices in 18 countries? Yes, when you join IG Group, you'll have the chance to work across

  multiple brands, with people all over the world. Join us for an exciting future and let’s innovate together!

  Your role in the Team

  The PCM team is responsible for looking after IG's most active and valuable clients. The role itself requires the ability to understand individual client needs, personalities, and trading behaviors to proactively add value. PCM's are expected to leverage those relationships and the relationships of your own established networks to attract and onboard new high-value prospects and continue to engage with those prospects and optimize their experience. Not only is it important to build relationships with your clients but we are also responsible for building strong relationships with various internal business units to maximize delivery and service to the end client. The ability to build trust and add value to the client experience is paramount in enabling IG to achieve it's goal of powering the pursuit of financial freedom for the ambitious.

  What you’ll do

  - Ensure that High valued clients are contacted regularly and managed effectively.

  -Proactive attitude to growing the premium client base through existing clients networks via referral. This can be premium retail traders, corporate or Institutional business

  -Provide regular trade and market analysis to clients / Distribution of in office Market Analyst’s content to PCM’s

  -Handling incoming dealing lines (volumes will be dictated by client activity and market volatility).

  -Proactively and frequently entertaining clients (and prospects) at various events, which will include “out-of-hours” commitment on evenings and weekends, as part of your relationship management expectations.

  -Adhere to a Scorecards/KPI framework set up the head of team aim to optimise role efficient and offer support

  Who we’re looking for?

  You’re curious about things like the client experience, the rapid developments in tech, and the complex world of fintech regulation. You’re also a confident, creative thinker with a knack for innovating. We know that you know every problem has a solution. Here, you can try new ideas, and lead the way in creating inspiring experiences for our clients and everyone around you.

  We don’t fit the corporate stereotype. If you want to work for a traditional, suit-and-tie corporate that just gives you a pay cheque at the end of the month, we might not be for you. But, if you have that IG Group energy and you can stand behind what we believe in, let’s raise the bar together.

  What you’ll need for this role

  - Excellent knowledge and experience of financial markets

  - Excellent knowledge of CFD's/Spreadbet (Derivatives)

  - High attention to detail

  - Excellent communication skills – the ability to communicate and develop relationships with HNW clients

  -Self-motivated and able to work at a consistently high standard

  -Able to travel and work in a flexible environment

  - Very well organized with good time management skills

  -Able to work across multiple internal businesses

  How you’ll grow

  When you join IG Group, we want you to have more than a job – we want you to have a career. And you can. If you spot an opportunity, we want you to chase it. Stretch yourself, challenge your self-beliefs and go for the things you dream of. With internal and external learning opportunities, and the tools to help you skyrocket to success, we’ll support you all the way.

  And these opportunities truly are endless because we have some bold targets. We plan to expand our global presence, increase revenue growth, and ultimately deliver the world’s best trading experience. We’d love to have you along for the ride.

  Where you’ll work

  We follow a hybrid working model; we reckon it’s the best of both worlds. This model also feeds into our secret ingredients for innovation: diversity, flexibility, and close connection.

  Plus, you’ll be welcomed into a diverse and inclusive workforce with a lot of creative energy.

  Ask our employees what their favorite thing is about working at IG, and you’ll hear an echo of

  ‘our culture’! That’s because you can come to work as your authentic self. The things that make you, you – like your ethnicity, sexual orientation, faith, age, gender identity/expression or physical capacity – can bring a fresh perspective or new skill to our business.

  That’s why we welcome people from various walks of life; and anyone who wants to help us realize our vision and strategy.

  So, if you’re keen to connect with our values, and lead the charge on innovation, you know what to do.

  Number of openings

  1

• About the company

  While the majority of the company's activities are based in the UK, the company has expanded internationally.

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