• Job Description

  Req#: C9180-26-0014?language=en&page=173&sort=publicationDateDesc

  Job summary

  An exciting opportunity has arisen for a well organised and highly motivated individual to join the Primary Care Liaison Service.

  The Primary Care Liaison Service sits at the interface between Cambridge University Hospitals and primary care. Our priority is to facilitate effective communication, working and learning between Primary Care and the Trust to create sustainable inter-professional relationships needed for an efficient healthcare system for optimal patient care.

  This is a Fixed Term / Secondment role reporting to the Primary Care Liaison Manager. With excellent and flexible communication skills, you will provide support to those working in primary care with a variety of queries involving discussion with colleagues within the Trust and healthcare systems.

  You will have an appreciation and awareness of key themes and issues reported, and with strong IT skills (especially Microsoft Excel) you will be able to support in the analysis and presentation of the data collected.

  You will support the management of key communication mechanisms between the Trust, primary care and system partners including maintaining the CUH GP website.

  Main duties of the job

  Working with the Primary Care Liaison Manager, you will develop and maintain good communication links between Primary Care and the Trust, ensuring that queries and/or concerns from Primary Care are acted on and dealt with appropriately.

  You will help maintain the Trust's GP website which is a critical resource for Primary Care.

  About us

  Our Trust

  Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke's Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people - patients, staff and partners. Recognised as providing 'outstanding' care to our patients and rated 'Good' overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH's values - Together - Safe, Kind, Excellent - are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.

  CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people's age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.

  Details

  Date posted

  06 January 2026

  Pay scheme

  Agenda for change

  Band

  Band 5

  Salary

  £31,049 to £37,796 a year p.a pro rata

  Contract

  Fixed term

  Duration

  12 months

  Working pattern

  Part-time, Flexible working, Home or remote working

  Reference number

  180-F-CVA402

  Job locations

  Addenbrookes Hospital-Division Corporate

  Hills Road

  Cambridge

  CB2 0QQ

  
  

  Job description

  Job responsibilities

  Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.

  Please note:- Internal applicants on permanent contracts can apply for this post as a secondment or fixed term contract. For secondments, you must have the approval of your line manager before applying. If you are an internal applicant currently on a fixed term contract, you are able to apply for this as a fixed term position.

  The advert will close at midnight on 18 January 2026.

  Interviews are due to be held on 29 January 2026.

  Benefits to you

  At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.

  On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only caf, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.

  CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.

  Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.

  We welcome applications from the Armed Forces.

  Job description

  Job responsibilities

  Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.

  Please note:- Internal applicants on permanent contracts can apply for this post as a secondment or fixed term contract. For secondments, you must have the approval of your line manager before applying. If you are an internal applicant currently on a fixed term contract, you are able to apply for this as a fixed term position.

  The advert will close at midnight on 18 January 2026.

  Interviews are due to be held on 29 January 2026.

  Benefits to you

  At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.

  On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only caf, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.

  CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.

  Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.

  We welcome applications from the Armed Forces.

  Person Specification

  Qualifications

  Essential

  • Educated to degree level or NVQ level 4 or equivalent
  • Customer Service / Business Admin / ITQ or equivalent professional experience

  Experience

  Essential

  • Experience of working in a busy clerical / office environment
  • Strong administrative experience
  • Prioritising, planning and organising own and others' tasks
  • Experience of dealing with difficult situations and confrontations
  • Data entry experience and documentation

  Desirable

  • Experience of working in NHS
  • Experience of working with medical records

  Knowledge

  Essential

  • Confidentiality and data protection processes and procedures
  • Customer service
  • Good working knowledge of office procedures and all Microsoft Office packages

  Desirable

  • Knowledge of the Trust including awareness of priorities
  • Knowledge of Trust information systems
  • Knowledge of Medical Terminology

  Skills

  Essential

  • Ability to manage/work as part of a team
  • Excellent communication skills including telephone, email, face to face
  • Ability to organise and manage own time and others to keep to schedule and deadlines
  • Ability to analyse and present complex data
  • Ability to manage projects
  • Ability to use own initiative and work autonomously
  • Excellent IT skills - ability to use Microsoft office applications including spread sheets and email
  • Developed accurate and speedy typing and key board skills
  • Willing to take on/learn new skills
  • Ability to show attention to detail and accuracy
  • Ability to adapt to change
  • Ability to work under pressure
  • Ability to store and safeguard confidential documents

  Additional Requirements

  Essential

  • The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of Safe, Kind, Excellent.

  Person Specification

  Qualifications

  Essential

  • Educated to degree level or NVQ level 4 or equivalent
  • Customer Service / Business Admin / ITQ or equivalent professional experience

  Experience

  Essential

  • Experience of working in a busy clerical / office environment
  • Strong administrative experience
  • Prioritising, planning and organising own and others' tasks
  • Experience of dealing with difficult situations and confrontations
  • Data entry experience and documentation

  Desirable

  • Experience of working in NHS
  • Experience of working with medical records

  Knowledge

  Essential

  • Confidentiality and data protection processes and procedures
  • Customer service
  • Good working knowledge of office procedures and all Microsoft Office packages

  Desirable

  • Knowledge of the Trust including awareness of priorities
  • Knowledge of Trust information systems
  • Knowledge of Medical Terminology

  Skills

  Essential

  • Ability to manage/work as part of a team
  • Excellent communication skills including telephone, email, face to face
  • Ability to organise and manage own time and others to keep to schedule and deadlines
  • Ability to analyse and present complex data
  • Ability to manage projects
  • Ability to use own initiative and work autonomously
  • Excellent IT skills - ability to use Microsoft office applications including spread sheets and email
  • Developed accurate and speedy typing and key board skills
  • Willing to take on/learn new skills
  • Ability to show attention to detail and accuracy
  • Ability to adapt to change
  • Ability to work under pressure
  • Ability to store and safeguard confidential documents

  Additional Requirements

  Essential

  • The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of Safe, Kind, Excellent.

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Additional information

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Employer details

  Employer name

  Cambridge University Hospital NHS Foundation Trust

  Address

  Addenbrookes Hospital-Division Corporate

  Hills Road

  Cambridge

  CB2 0QQ

  
  

  Employer's website

  https://www.cuh.nhs.uk (Opens in a new tab)

  Employer details

  Employer name

  Cambridge University Hospital NHS Foundation Trust

  Address

  Addenbrookes Hospital-Division Corporate

  Hills Road

  Cambridge

  CB2 0QQ

  
  

  Employer's website

  https://www.cuh.nhs.uk (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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