• Job Description

  Req#: 267033

  Description

  ADP is hiring a Principal Relationship Manager in Smart Compliance MasterTax.

  • Are you ready to manage some of the most strategic and innovative data consuming organizations through analytics and collaboration?
  • Do you have a knack for building relationships, working through contract negotiations, and retaining clients?

  Well, this may be the role for you. Ready to make your mark?

  In this role , you will be responsible for managing our data partnerships, negotiating contracts, solving clients' challenges and nurturing new opportunities with Fortune 500 companies. With data on nearly 20% of the private U.S. workforce, ADP is uniquely positioned to be the authoritative source on the world of work. The Partner Success organization is vital piece of achieving this vision by ensuring our partners are successful at leveraging our data across a variety of use cases to drive end-customer value.

  To learn more about ADP's Data Solutions:

  • https://tech.adp.com/2021/12/09/inside-datacloud-how-adp-shapes-the-future-of-work/
  • https://www.forbes.com/sites/amazonwebservices/2021/10/27/4-steps-that-helped-adp-shape-the-future-of-workforce-analytics/?sh=d0e68bc41815
  • https://hrexecutive.com/adp-datacloud-diversity-equity-inclusion/
  • https://www.fastcompany.com/90696567/best-ai-data-innovations#adp

  To thrive in this position , you must be comfortable managing and growing ADP's relationships with organizations who are the vanguards of data consumption in the market. You will be responsible for driving your partner accounts' success through innovation and analytics. As the primary point of contact, you will work with them on all stages of integrations, scaling, driving adoption, product expansion, and account management. You will be responsible for working directly with key stakeholders ranging from developers to executives to help them leverage ADP's data offerings to drive value for their end customers. Pace and ambiguity should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion.

  Ready to #MakeYourMark? Apply now!

  To learn more about Client Services at ADP, watch here:

  https://adp.careers/Client_Services_Videos

  What you'll do: Responsibilities

  What you can expect on a typical day:

  • Own overall relationship with assigned partners; identify and partner with key customer stakeholders to ensure alignment between their business and product priorities
  • Be a strategic advisor and provide consultative guidance on how ADP data and insights can drive value for your partners' end customers
  • Drive adoption of ADP's data in partner products and establish deep insight on partners' business and customers
  • Solve complex partner challenges through creative problem solving by working cross-functionally with Product, Development, Legal, Finance, Marketing, and Business Operations
  • Collaborate closely with ADP's product teams to ensure partner integrations and launches are timely and successful
  • Drive consistent renewal and growth of partner relationships
  • Synthesize insights and learnings from partner interactions to inform product roadmap

  TO SUCCEED IN THIS ROLE: Required Qualifications

  • 8+ years of related experience
  • 5+ years managing client / partner relationships with the ability to build productive and long-lasting relationships across the partner organization at all levels
  • Demonstrated relationship management experience; previous tech / data industry / financial services experience is a strong plus

  A college degree is great but not required. What's more important is having the skills to do the job. If you don't have a college degree, other acceptable experiences could include:

  • Experience noted above, OR
  • Military experience where skills including teamwork, adaptability, organization, and follow-through will help you build team and client relationships, identify solutions, and achieve success

  Qualifications

  Bonus points for these: Preferred Qualifications

  • Desire to get hands-on and understand the power of ADP's data
  • Partner and customer empathy with a laser-focus on making partners successful.
  • Proficiency and in-depth knowledge of pertinent ADP businesses and functions
  • Excellent collaboration, organizational, time management, customer service and problem-solving skills and the ability to work accurately and meet deadlines with frequent interruptions

  This position is an individual contributor role

  YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:

  • Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
  • Belong by joining one of our Business Resource Groups where you can connect globally with networks and allies who share common interests and experiences.
  • Grow your career in an agile, dynamic environment with plenty of opportunities to progress.
  • Continuously learn through ongoing training, development, and mentorship opportunities.
  • Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.
  • Focus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
  • Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live.
  • Get paid to pay it forward. Company-paid time off for volunteering for causes you care about.

  What are you waiting for? Apply today!

  #LI-Hybrid

  #LI-AH1

• About the company

  ADP offers industry-leading online payroll and HR solutions, plus tax, compliance, benefit administration and more.

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