• Job Description

  Req#: 20479

  In an increasingly connected world, the pandemic has highlighted just how essential telecom networks are to keeping society running. The Network Infrastructure group is at the heart of a revolution to connectivity, pushing the boundaries to deliver more and faster network capacity to people worldwide through our ambition, innovation, and technical expertise

  Join Optical Networks division, where innovation meets scale in the AI-driven data center era. With the recent acquisition of Infinera, we’ve united two industry leaders to create an optical networking powerhouse—combining cutting-edge technology with proven leadership to redefine the future of connectivity.

  Infinera is now part of the Nokia Corporation and its subsidiaries. When you apply, the information you share will be handled with care and used only for recruitment purposes within the group.
  
  

  As an SwRRT Engineer you will be working closely with one of the major global ICPs gathering feature requirements, helping to on-board, involve in recovery efforts during a critical outage, analyzing logs to isolate faults, determining the root cause, and working towards defect resolution. You will be part of SW/product release cycle, providing software solutions through product enhancement, debuggability requirement during release planning/discussions. You will also work closely with SVT to optimize their test plans & RCCA discussions as per the ICP use-cases.

  Qualifications

  • Minimum 10+ years’ experience in SW development organization.
  • Engineering degree or Master from CS, EC with excellent grades from reputed institutes.
  • Familiar with high demands and fast paced response requirements of the global ICPs.
  • In depth knowledge of software systems, development, and operationalization in the hyperscale Data Center environment. Including Agile development, SDN, DevOps, and CI/CD environments.
  • Excellent design analysis skills, including experience with software modeling, understanding of platform boot-up and device drivers, hardware-software interactions (e.g. interrupt architectures etc) and dependencies, high-availability, software reuse, performance, testability, and extensibility.
  • Experience in either QNX or Linux RTOS Operating systems is a must.
  • Deep understanding of optical fiber networking including transponders, OLS, Sub-sea and Pluggable.
  • In-depth knowledge of optical network systems including L1 layer protocols like OTN, Fiber Channel, Ethernet, SONET/SDH, L0 OADM/DWDM/CWDM/ROADM/FOADM, technologies and Management Interfaces like Netconf, Restconf, gRPC, etc.
  • Self-Driven and willing to take own initiatives and decision making and ability to perform under pressure.
  • Understanding of coherent communications systems, including experience with QPSK, 16QAM, and 64QAM, as well as coding and forward error correction algorithms.
  • Good experience with ROADM, EDFA, Raman Amplifiers and Coherent Transponders.
  • Experience with SDN technologies such as OpenFlow or OpenStack.
  • Working experience in system control plane protocols like OSPF, RSTP, MPLS, LDP, and other L2/L3 protocols is a strong plus.
  • Expertise in programming language C, C++ and Python programming for automation development.
  • Proficiency MS tools (Excel, PowerPoint and Word).
  • Highly detail-oriented, excellent analytical and troubleshooting skills, Strong problem-solving skills, applicable to large and complex network scenarios.
    

  Responsibilities

  • Good troubleshooting and debugging skills to handle worldwide field escalations into Optical Systems Engineering.
  • Investigate and troubleshoot customer issues in both Production and Lab environments to perform efficient and detailed RCA of field issues.
  • Provide quick post FCS solutions to customer issues completing root cause analysis, temporary workaround for recovery and work with development team for corrective actions.
  • Produce and deliver post-mortem actions to prevent the issues in the newer products by incorporating learning from the field.
  • Active participation and contribution to System Development Lifecycle processes (Product/system requirement review discussions, Software Design implementation discussions, Peer code review, Work with the Product management team for Customer scenarios and use cases).
  • Cross-functional coordination with multiple stakeholders within different Engineering and Services teams and with the customer to preserve customer confidence / experience.
  • Discussion with Arch team to conclude on the necessary changes needed in Architecture if necessary.
  • Providing on-demand suggestions to the Arch Team on the ICP usage of Products to plan for Feature considerations.
  • Increase the ability of services teams to reduce escalations to Engineering by Building tools, knowledge bases, debug recipes.
  • Implement process changes in Engineering org to prevent breakages, checklists, regression suites, drive custom solutions.

• About the company

  Nokia’s transition to a primary focus on telecommunications began in the 1990s. The first GSM call was made in 1991 using Nokia equipment. Rapid success in the mobile phone sector allowed Nokia to become by 1998, the best-selling mobile phone brand in the world. In 2003 Nokia introduced the first camera phone. In 2011, to address increasing competition from iOS and Android operating systems, Nokia entered into a strategic partnership with Microsoft. In 2014 Nokia sold its mobile and devices division to Microsoft. The creation of Nokia Networks, following the buy-out of joint-venture partner Siemens in 2013, laid the foundation for Nokia’s transformation into primarily a network hardware and software provider. The 2015 acquisition of Franco-American telecommunications equipment provider Alcatel-Lucent greatly broadened the scope of Nokia’s portfolio and customer base. Additional acquisitions have positioned Nokia to be an industry leader in the transition to 5G wireless technology by offering the only end-to-end 5G network portfolio available on a global basis. In 2016 the Nokia brand re-entered the mobile handset market through a licensing agreement with HMD Global, allowing them to offer phones under the Nokia brand.

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