Charles River Labs
Principal System Administrator (Neocase) - HR Shared Services (REMOTE)
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Job Description
- Req#: 231156
Employer Industry: Contract Research Organization (CRO)
Why consider this job opportunity:
- Salary up to $150,000 annually
- Bonus/incentives based on performance
- Comprehensive health and wellness coverage, including employee and family wellbeing support programs
- 401K and stock purchase program
- Opportunity for career advancement and growth within the organization
- Flexibility of remote work opportunity within the U.S.
What to Expect (Job Responsibilities):
- Manage day-to-day administration of the Neocase HR case management system, including user access, permissions, and security settings
- Serve as the primary point of contact for Neocase system issues, troubleshooting and resolving incidents promptly
- Gather and analyze user feedback to identify opportunities for system enhancements and process optimization
- Develop and maintain dashboards and reports to track case volumes, resolution times, and other key metrics
- Ensure the Neocase system complies with organizational policies, data privacy regulations, and security standards
What is Required (Qualifications):
- Bachelor’s degree in Information Systems, Human Resources, Business Administration, or related field preferred
- 5+ years of experience in HR systems administration and with HR case management software, experience with Neocase software strongly preferred
- Familiarity with reporting tools and data analytics
- Experience with system upgrades, testing, and user support
- Excellent written and verbal communication skills
How to Stand Out (Preferred Qualifications):
- Strong technical aptitude with experience in system administration and troubleshooting
- Proficiency in configuring workflows, forms, and reports within case management platforms
- Ability to manage multiple priorities and respond quickly to system issues
- High attention to detail and commitment to data integrity
- Collaborative mindset for working across HR, IT, and business teams
#ContractResearch #HRManagement #RemoteWork #CareerGrowth #DataAnalytics
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
Charles River Laboratories, Inc., is an American corporation specializing in a variety of preclinical and clinical laboratory services for the pharmaceutical, medical device and biotechnology industries.
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