ServiceNow

Principal Technical Consultant (Integrations/AI), Platform Products Expert Implementation Services


PayCompetitive
LocationPalm Beach/Florida
Employment typeFull-Time

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  • Job Description

      Req#: JB0059015
      Employer Industry: Cloud Computing and IT Services

      Why consider this job opportunity:
      - Opportunity for career advancement and growth within the organization
      - Work remotely with flexible work arrangements
      - Engage in cutting-edge AI technology and integration solutions
      - Be part of a collaborative and diverse team environment
      - Chance to influence and consult on complex customer environments

      What to Expect (Job Responsibilities):
      - Design and implement integrations between ServiceNow and third-party software platforms
      - Develop integration plans and architectures to enhance customer experiences
      - Coordinate with developers to ensure seamless platform functionality
      - Act as a subject matter expert in resolving complex user issues related to integrations and AI solutions
      - Analyze and improve current system configurations to support customer needs

      What is Required (Qualifications):
      - At least 8 years of configuration/development experience with complex integration technologies
      - Maintain at least 2 ServiceNow mainline CIS certifications and ServiceNow Certified Application Developer (CAD) certification
      - Extensive experience with integration technologies including REST/SOAP, middleware, and SaaS
      - Strong Javascript skills with practical experience
      - Proven ability to influence and consult in complex customer environments

      How to Stand Out (Preferred Qualifications):
      - Experience with ServiceNow’s Predictive/Task Intelligence, AI Search, and Virtual Agent
      - Knowledge of AI Models, Deep Learning Models, and Large Language Models with a focus on Generative AI
      - Experience with Self Hosted implementations and Domain Separation
      - Strong interpersonal skills and a customer-centric attitude
      - Ability to mentor and develop talent within a team

      #CloudComputing #ITServices #AIIntegration #RemoteWork #CareerGrowth
  • About the company

      ServiceNow is an American software company based in Santa Clara, California that develops a cloud computing platform to help companies manage digital workflows for enterprise operations, and was also recognized for innovation.

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