Employer Industry: Service Industry

Why consider this job opportunity:
- Salary range between $65,200 USD - $86,800 USD
- Annual bonus potential and equity included in the compensation package
- Comprehensive health and wellness benefits including 100% employer-paid medical, dental, and vision options
- Flexible time off with ample learning and development opportunities
- Support for personal milestones such as parental leave and fertility services
- Engaging company culture that celebrates individuality and inclusivity

What to Expect (Job Responsibilities):
- Manage a portfolio of residential and commercial service companies to drive Pro Product success and customer retention
- Analyze product adoption data to identify insights, tailored solutions, and risks
- Collaborate with Pro Implementation and Pro Account Management teams to enhance onboarding and product utilization
- Foster a high-trust environment to encourage customer referrals and positive sentiment
- Participate in feedback loops with Product to align customer experience with product offerings

What is Required (Qualifications):
- 2+ years of experience managing multiple accounts or 1+ years in the home services industry in a managerial role
- BA/BS degree preferred
- Proven ability to thrive in a fast-paced environment with strong leadership skills
- Demonstrated capacity for multi-tasking and data-driven decision-making
- Strong communication and organizational skills with a positive attitude towards ambiguity

How to Stand Out (Preferred Qualifications):
- Experience in the home services industry as a General Manager, Operations Manager, or similar role
- Familiarity with recurring revenue business models and their value drivers

#ServiceIndustry #CustomerSuccess #CareerGrowth #InclusiveWorkplace #HealthBenefits

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