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Job Description
- Req#: 28c2bb72-0343-4d96-b650-21c52e5548cc
Employer Industry: Financial Technology (FinTech)
Why consider this job opportunity:
- Competitive compensation and equity
- Opportunity for flexible work hours as a remote contractor
- Chance to work at a rapidly growing company in the financial technology sector
- Supportive work environment with a focus on collaboration and problem-solving
- Potential for unlimited paid time off (PTO)
- Opportunity to contribute to innovative AI-native solutions for finance and accounting teams
What to Expect (Job Responsibilities):
- Assign processing work to individuals based on received information from internal stakeholders
- Respond to inquiries from processors and escalate requests as necessary
- Conduct quality assurance (QA) on Human-In-The-Loop (HITL) processes to ensure data accuracy
- Maintain and enhance HITL accuracy metrics and reporting for stakeholders
- Identify operational inefficiencies and assist in implementing process improvements
What is Required (Qualifications):
- 3–5 years of experience in data operations, quality assurance, HITL workflows, or related roles
- Experience with customer service ticketing systems such as Monday.com, Pylon, Jira, or similar
- Familiarity with operational metrics, performance tracking, and reporting
- Previous experience in a cross-functional operations or data-focused team
- Highly detail-oriented, organized, and reliable
How to Stand Out (Preferred Qualifications):
- Experience with Google Sheets, SQL, or a BI tool like Looker or Omni
- Previous experience in a startup or fast-moving environment
- Strong communication skills to work with both technical and non-technical teams
#FinancialTechnology #RemoteWork #DataOperations #QualityAssurance #CareerOpportunity
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