• Job Description

  Req#: R1151974

  Job Description:

  Product Development Manager

  Bupa Place, Manchester

  Hybrid Working Options/ Flexible Working

  Full time (37.5hrs pw)

  From £43,000 (dependant on experience and location) + Excellent Benefits

  We consider all types of flexibility, including locations, hours and working patterns.

  We make health happen

  The Consumer Product Development Manager will:

  • Manage a set of existing products through meeting the demands and needs of customers, the business or special projects.
  • Manage processes and interpret market, customer, and competitive information, in order to help define future product development and feed across the PPRP annual program and bespoke requirements.
  • Collaborate with the Senior Consumer Product Manager to define strategy and deliver product & process change across the customer journey from acquisition to retention to deliver consumer growth.
  • Contribute to the delivery of the consumer business objectives as described in the Consumer strategy

  You’ll help us make health happen through:

  • Managing and developing existing processes that are focused on capturing and interpreting customer and business MI that might indicate a product change requirement
    • These requests are normally aligned to new business or renewal processes and lead times. As such, the Consumer Product Development Manager will need to be able to react quickly and effectively to requests.
  • Prioritising requests based on the importance to the business, customer or regulator and its expected performance. However, it will also be important to prioritise the request against wider business objectives.
  • Impact assesses requirements taking into account the following key areas:
    • System functionality – Swift or other systems associated to Swift.
    • Business processes – identify where requirements may drive new or additional business processes.
  • Liaising cross functionally to ensure that requirements can be supported fully. Key cross-functional relationships are with Sales, Service, Commercial Finance, IS, Legal

  Key Skills needed for this role:

  • Ideally a graduate with experience in at least one of the following business areas
  • Product Management/Marketing
    • Customer Service
    • Sales
    • Business Improvement
  • Ability to influence and engage senior stakeholders both internally and externally.
  • Strong interpersonal, communication and negotiation skills, with emphasis in achieving results and successful outcomes.
  • Strong analytical and process management skills. Investigative and logical, with attention to detail.
  • Excellent writing and presenting detailed reporting skills.
  • Previous knowledge of IS Systems like Swift and / or knowledge of PMI products would be advantageous

  Benefits

  Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

  • 25 days holiday, increasing through length of service, with option to buy or sell
  • Bupa health insurance as a benefit in kind
  • An enhanced pension plan and life insurance
  • Annual performance-based bonus
  • Onsite gyms or local discounts where no onsite gym available
  • Various other benefits and online discounts

  Bupa

  We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

  We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences.

  As a Disability Confident employer, we offer a guaranteed interview for every disabled applicant who meets the minimum criteria for the job. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

  Time Type:

  Full time

  Job Area:

  PR , Marketing & Brand

  Locations:

  Bupa Place

• About the company

  Bupa's origins and global headquarters are in the United Kingdom.

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