Mindlance

Product Manager - Lead

5 days ago

PayCompetitive
LocationRichmond/Virginia
Employment typeFull-Time

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  • Job Description

      Req#: 25-63214
      Employer Industry: Financial Services

      Why consider this job opportunity:
      - Opportunity to lead and innovate within a high-impact financial services platform
      - Enhance operational efficiency while improving customer experiences
      - Collaborate with cross-functional teams to drive significant projects
      - Play a key role in the transition to a new platform with a focus on future growth
      - Supportive and dynamic work environment focused on operational excellence

      What to Expect (Job Responsibilities):
      - Lead the daily operations of the Card Delivery Platform, ensuring high-quality service and platform stability
      - Manage both "Run the Engine" and "Run the Business" activities to maintain a well-managed platform
      - Collaborate with the Graffiti Platform team to strategize the traffic migration to the Graffiti 2.0 platform
      - Prepare operationally for the end of life of the current CDS platform by 2026
      - Drive initiatives that enhance the credit card issuance process and overall service quality

      What is Required (Qualifications):
      - Proven experience in product management within the financial services industry
      - Strong understanding of operational excellence and efficiency improvement practices
      - Ability to manage complex projects and collaborate with multiple stakeholders
      - Excellent problem-solving skills and attention to detail
      - Strong communication and interpersonal skills

      How to Stand Out (Preferred Qualifications):
      - Experience with platform migration projects or transitioning services to new systems
      - Familiarity with credit card issuance processes and customer experience optimization
      - Background in leading cross-functional teams in a fast-paced environment

      #FinancialServices #ProductManagement #OperationalExcellence #CustomerExperience #ProjectLeadership

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

      Mindlance is one of the largest diversity-owned staffing firms in the US . As a recruitment centric talent acquisition company, Mindlance provides Technology, Engineering, Digital / Creative / Marketing, Clinical Research, Scientific, Finance, Professional and Payroll Management staffing services to Global 1000 companies across the US, Canada and India.

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