Luma Health
Product Manager, Patient Communications (Remote, USA)
7 days agoWhat's your preference?
Job Description
- Req#: 8271633002
Employer Industry: Healthcare Technology
Why consider this job opportunity:
- Salary up to $130,000
- Competitive health benefits covering 99% of employee and 85% of dependent premium costs
- Flexible time off to promote work-life balance
- Opportunities for career advancement within a rapidly growing company
- Involvement in innovative projects that modernize patient communications and care delivery
- Supportive and inclusive workplace culture committed to diversity
What to Expect (Job Responsibilities):
- Own the vision and roadmap for Patient Communications products, including Reminders & Recalls, Navigator, and Broadcast
- Scale the AI Agent by defining intents, guardrails, and evaluation processes to enhance user experience
- Conduct customer discovery and UX research to create accessible messaging flows
- Define KPIs and run A/B tests to analyze performance and drive product improvements
- Collaborate cross-functionally with teams such as Engineering, Security, and Marketing to ensure successful product launches
What is Required (Qualifications):
- 3+ years of experience in product management within messaging, communications platforms, or healthcare SaaS
- BA/BS degree required
- Proven ability to gather business insights and identify trends from data
- Strong SQL skills highly preferred
- Excellent communication, presentation, and interpersonal skills
How to Stand Out (Preferred Qualifications):
- Experience with LLM/AI products, including prompt design and safety guardrails
- Demonstrable experience in launching differentiated B2B software in the healthcare sector
- Ability to write clear PRDs and manage complex project deliveries
- Entrepreneurial mindset with a self-starter attitude in fast-paced environments
- Proven ability to influence cross-functional teams and communicate effectively with executives
#HealthcareTechnology #ProductManagement #CareerOpportunity #InclusiveWorkplace #HealthBenefits
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
Total patient engagement & mobile communication solutions to improve access & efficiency for healthcare organizations, FQHCs, & specialty practices.
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