American Family Care
Product Manager, Practice Management & Front-End Operations
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Job Description
- Req#: 3202414
Employer Industry: Healthcare Operations
Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Work remotely from anywhere within the continental U.S.
- Engage in innovative processes that enhance operational efficiency and patient satisfaction
- Collaborate with cross-functional teams to drive measurable revenue performance
- Competitive pay and benefits package, including potential for bonuses
What to Expect (Job Responsibilities):
- Serve as the product owner for the Practice Management System, overseeing scheduling, visit creation, charge capture, insurance verification, and checkout
- Redesign patient access workflows to optimize appointment scheduling and collections processes
- Translate operational challenges into product requirements and workflow enhancements
- Partner with the BI team to define and track key metrics for continuous improvement
- Collaborate with internal developers and vendors to ensure effective integration of technology systems
What is Required (Qualifications):
- Bachelor’s degree in Business, Healthcare Administration, or a related field; MBA/MHA preferred
- 5–8 years of experience in product management, healthcare operations, or practice management system administration
- Deep understanding of practice management workflows, including scheduling, registration, eligibility, charge capture, and billing
- Familiarity with EMR/PMS platforms and RCM systems
- Strong analytical, communication, and process design skills
How to Stand Out (Preferred Qualifications):
- Proven track record of driving adoption and ROI for operational technology in multi-site healthcare settings
- Experience with automation and AI integration in healthcare operations
#HealthcareOperations #ProductManagement #RemoteWork #OperationalExcellence #CareerGrowth
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