INSPYR
Product Support Analyst
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Job Description
- Req#: 24-08531
Employer Industry: Technology Services
Why consider this job opportunity:
- Competitive salary with potential bonuses
- Opportunity for career advancement and growth within the organization
- Flexibility to work remotely from any location
- Supportive and collaborative work environment
- Chance to contribute to innovative product support solutions
What to Expect (Job Responsibilities):
- Provide technical assistance and support for incoming queries and issues related to products
- Document and track customer interactions and issues in the system
- Collaborate with product development teams to improve product functionality and user experience
- Assist in creating and maintaining product documentation and training materials
- Analyze customer feedback to identify trends and recommend improvements
What is Required (Qualifications):
- Proven experience in a technical support or product support role
- Strong problem-solving skills and attention to detail
- Excellent written and verbal communication skills
- Ability to work independently and manage multiple tasks simultaneously
- Familiarity with software development processes and tools
How to Stand Out (Preferred Qualifications):
- Experience with customer relationship management (CRM) software
- Knowledge of programming languages or technical documentation
- Previous experience in a remote work environment
- Certification in a relevant technical field
#TechnologyServices #RemoteWork #CareerOpportunity #ProductSupport #Innovation
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
Genuent provides an innovative approach to the Delivery of Information Technology Talent. Genuent is becoming INSPYR Solutions.
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