Iteris
Product Support Specialist [REMOTE within TX]
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Job Description
- Req#: 774
Employer Industry: Intelligent Transportation Systems
Why consider this job opportunity:
- Salary up to $90,000, plus quarterly sales commissions
- Comprehensive benefits package including 401(k) with immediate matching, medical, dental, and vision coverage
- Open Paid-Time-Off (PTO) benefits for work-life balance
- Opportunity for career advancement through in-house training programs
- Work with cutting-edge technology in the transportation and logistics industry
- Engage in a supportive environment that values customer service and technical expertise
What to Expect (Job Responsibilities):
- Provide on-site and phone-based troubleshooting, system turn-on, and support for detection and signal-related ITS devices
- Execute installation, maintenance, and repair services for equipment under maintenance/service contracts
- Uphold high safety standards while working in and around roadways, including proficiency in the use of bucket trucks
- Foster strong client relationships by delivering professional and effective technical solutions
- Travel regularly (up to 50% overnight) to provide optimal on-site project support
What is Required (Qualifications):
- IMSA Level I Certification (or the ability to obtain) required
- Minimum of three (3) years of field-based technical support experience with traffic signal – ITS equipment
- Proficiency with Microsoft Office Suite (Outlook, Word, Excel) is essential
- Proven track record working with ITS equipment in a manufacturer or municipal/contractor role
- Must hold an acceptable driving record and be able to travel extensively
How to Stand Out (Preferred Qualifications):
- IMSA Work Zone Safety certification
- Strong organizational skills and a commitment to continuous improvement
- Demonstrated ability to provide exceptional service and effective communication in high-stakes environments
- Self-motivated, team-oriented professional
#IntelligentTransportation #TechnicalSupport #CareerOpportunity #CompetitivePay #TrainingProvided
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
Iteris Inc. is an American company based in Santa Ana, California that provides software and consulting services for smart mobility infrastructure management, including software as a service as well as managed and advisory services, and produces sensor...
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