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Product Support Specialist - Remote Work!
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Job Description
- Req#: 10320
Employer Industry: Consumer Health and Wellness
Why consider this job opportunity:
- Starting hourly rate of $17.65
- Opportunity for career development and growth within the organization
- Flexible remote work option available
- Supportive and collaborative work environment
- Recognition as one of "America's Best Employers by State 2024" by Forbes
What to Expect (Job Responsibilities):
- Respond to and handle questions, complaints, and inquiries for assigned product lines via telephone and email
- Perform customer service tasks to promote positivity and collaboration while ensuring customer satisfaction
- Achieve call center standards in quality and promote the employer's business objectives
- Process reports in accordance with established company procedures and regulations
- Assist and educate consumers effectively to resolve their inquiries
What is Required (Qualifications):
- High School diploma required
- Minimum of 3 years of professional work experience in customer service, with expertise in phone support
- Excellent written and oral communication skills with strong interpersonal abilities
- Proficient in Microsoft Word and Excel
- Ability to work independently in a fast-paced, high-stress environment while multitasking
How to Stand Out (Preferred Qualifications):
- Experience in customer interviewing techniques related to product support and complaints
- Ability to speak Spanish
#ConsumerHealth #CustomerService #RemoteWork #CareerDevelopment #EmployeeBenefits
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