• Job Description

  Req#: JR2217
  Pay Range: $17.60 - $24.03
  Performs assigned duties, responsibilities, and studies throughout the bank as required through the training sequence. Become familiar with the operations and procedures in each of the departments training is provided and temporary work assignments are assigned. Incumbents must rotate sequentially throughout the company on a specified training sequence.
  Education and Experience:
  • Associate's degree in related field preferred in Business Administration, Operations or additional related degree
  • Established work experience in business or a customer service environment preferred (Internships, Full or Temporary Employment)
  • Strong desire and willingness to learn the banking business by rotating through the key functions performing the required work
  Skills and Abilities:
  • Strong communication, writing, and interpersonal skills.
  • Problem solving decision making skills.
  • Proficient in Microsoft Office products. Ability to learn technical aspects of position.
  • Must have positive attitude and willingness to work in a team environment.
  Unique Job Characteristics and Requirements:
  Willing to assume job assignments during the training period and post training period with respect to job sequence outline. Desire and interest in learning the business by engaging and participating in entry level roles and general banking education. Placement to other role may occur as business necessitates.
  Tasks Performed:
  • 90% Exposureperform essential functions of the Branch. Teller Training, Teller: Ensures accurate and timely processing of routine and non-routine teller transactions. Learns the branch products as to participate in the branch’s sales activities.ExposurePerform essential functions of Call Center: Addressesresolves a wide range of customer inquiries. Facilitates outbound salesservice calls. Exposureperform fundamental functions of Credit Administration: LDCC, Commercial WorkoutSpecial Assets, Credit SupportAppraisalLeasing. Spreading financial statements, reviewing loan and post-closing documents, preparation of asset quality reports, flood and appraisal support.Exposureperform fundamental functions of Consumer Lending: Dealer Finance, Retail Collections, General Underwriting. Support dealers, contact past due customers, data entry, support branches with respect to service and financing requests.
  • 5% Completed required training and education in the Principles of Banking and Leadership
  • 5% Other Duties as assigned.
  
  
  Physical Requirements:
  • Communicate effectively with internal and/or external customers
  • Stationary 75% of time or greater
  • Move Objects to Maximum 10 lbs

• About the company

  NBT Bank, NA is an American financial institution that operates through a network of 140 banking locations in New York, Pennsylvania, Vermont, Massachusetts, New Hampshire, Maine and Connecticut.

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