Mather

PROGRAM ASSISTANT - VIRTUAL PROGRAMS


PayCompetitive
LocationEvanston/Illinois
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: PROGR002860

      The Community Initiatives Program Assistant, Virtual Programs, contributes to achieving the Mather Community Initiatives’ (CI) vision of “an equitable society in which all older adults find wellness opportunities and resources to thrive within their communities.”

      This role further supports the CI goal of serving older adults through Creative Arts and Wellness programs, with a focus on virtual (online) programs. The person in this role assists with all day-to-day activities related to CI virtual programs, including communication with participants, assisting program facilitators in online programs, and tracking/reporting participation.

      This is a hybrid position and requires occasional work (up to 2 days/week) at Mather Headquarters in Evanston.

      ESSENTIAL FUNCTIONS

      • Communicate with virtual program participants to confirm registration, send needed materials, and answer questions
      • Support program implementation via Zoom/video technology (e.g., admit participants, respond to questions entered in the Chat)
      • Assist in managing DIT (Do-It-Together) Creative Arts Kit Facebook group (e.g., admit participants, respond to participant posts, post prompts to create engagement)
      • Monitor information phone line and Outlook mailbox and respond to participant calls/requests for information
      • Update events on registration platform, cross check with website to ensure accuracy
      • Assist in preparing materials (e.g., monthly program calendar) to be posted on the Mather website
      • Assist in processing contractor invoices
      • Prep assemble art supplies for virtual programs
      • Support other program-related efforts as needed

      QUALIFICATIONS AND SKILLS

      Required:

      • 2+ years work experience in an administrative or program support role involving online programs or use of technology (Zoom, social media, other technology)
      • Strong verbal and written communications skills
      • Competence in basic functions in social media, including Facebook, LinkedIn, and Instagram.
      • Proficient in Microsoft Office program including Word, PowerPoint, and Excel. Able to use Zoom.
      • Detail oriented, goal-driven and motivated to meet targets and deadlines

      Preferred:

      • Minimum of Bachelor’s degree
      • Experience working with older adults.

      What We Offer:

      Mather offers a benefits package* that goes above and beyond.

      All employees are eligible for:

      • Generous paid-time off (PTO) program including vacation days, sick days, personal days, and holidays. Earn-as-you-go plan that rolls over year to year, offering flexibility
      • 401(k) program with strong employer match and annual contribution (Age 21 or better)
      • Convenient subsidized parking or public transportation for certain locations
      • SELF – employees can be reimbursed up to $75 per year for completion of an experience or purchase that supports your personal wellness journey

      Benefits-eligible employees can take advantage of:

      • Medical, dental, and vision plans
      • Extended illness benefits
      • Tuition reimbursement promoting lifelong learning
      • Employee wellness programs, including free annual wellness screening
      • Short- and long-term disability insurance
      • Life insurance - 100% coverage by Mather

      *Benefits are subject to change without notice. Benefits details dependent on employment status.

      About Mather:

      Based in Evanston, Illinois, Mather is a unique, non-denominational not-for-profit organization founded in 1941. Dedicated to developing and implementing Ways to Age Well, we create programs, places, and residences for today’s young-at-heart older adults. These include senior living residences (The Mather, Mather Place, and Splendido); a variety of community-based initiatives; and Mather Institute, a resource for research and information about aging, trends and innovations in aging services, and more.

      Mather values employees and is serious about supporting their health and professional development. We’ve been named one of “Chicago’s Top Workplaces" by the Chicago Tribune, and Mather has received national certification as a Great Place to Work by The Great Places to Work Institute.

      Mather is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

      Mather is a drug-free workplace.

      Qualifications

      Education

      Preferred

      Bachelors

      Experience

      Preferred

      experience in administrative or program support role involving online programs or use of technology (Zoom, social media, other technology)

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