• Job Description

  Req#: REQ319140

  JLL supports the Whole You, personally and professionally.

  
  Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

  What this job involves –

  The Program Manager [part of the Business Operations team] works collaboratively across the account team, client, and subject matter experts (SME’s) to optimize our business processes and organizational capabilities. The role includes leading and implementing initiatives related to QBR (Quarterly Business Review) development, L&D (Learning and Development) programs, HSSE (Health, Safety, Security, and Environment) programs, and managing ad-hoc requests from the client to support account growth.

  What is your day to day?

  • Lead and implement initiatives related to QBR development, L&D programs, HSSE programs, and ad-hoc client requests to support account growth.
  • Collaborate with management to gather and analyze operational information related to QBR development, L&D programs, HSSE programs, and account growth.
  • Identify key priorities for each program and work to align organizational stakeholders and form overall strategies.
  • Manage program schedules, priorities, risks, and actions to ensure successful and on-time completion of team deliverables.
  • Facilitate change management activities with cross-functional team members and stakeholders to understand and ensure adoption of changes related to operations and service delivery.
  • Support the development and maintenance of standardized SOPs for account management and each service line, ensuring consistency, efficiency, and adherence to best practices.
  • Provide support to the Account Director and BizOps Director in responding to RFI/RFP (Request for Information/Proposal) by gathering and interpreting relevant information, coordinating with internal teams, and ensuring timely and accurate completion of responses. Additionally, assist in identifying and pursuing growth opportunities by conducting market research and analyzing trends to help develop winning strategies.

  Desired experience and technical skills

  Required

  • 5+ years of experience with program management, change management, continuous improvement, and business partnering.
  • Bachelor's degree in Project/Program Management, Business, Finance, Human Resources, or a related field.
  • Ability to work directly with key stakeholders to gather and interpret functional requirements for QBR development, L&D programs, HSSE programs, and account growth.
  • Strong organizational skills, attention to detail, and a process-driven approach, with an orientation toward continuous improvement.
  • Excellent storytelling capabilities to influence others and achieve common goals related to QBR development, L&D programs, HSSE programs, and account growth.
  • Excellent communication skills and ability to build strong relationships.
  • Exceptional ability to solve problems and think analytically.
  • Ability to thrive in a constantly changing, fluid, and fast-paced environment.

  Location:

  On-site –Beaverton, OR

  If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

  
  Personalized benefits that support personal well-being and growth:

  JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

  • 401(k) plan with matching company contributions

  • Comprehensive Medical, Dental & Vision Care

  • Paid parental leave at 100% of salary

  • Paid Time Off and Company Holidays

  • Flexible and Remote Work Arrangements may be available

  About JLL –

  For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 ® company with annual revenue of $20.9 billion and operations in over 80 countries around the world, our more than 103,000 employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAY . JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com .

  JLL Privacy Notice

  Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

  For more information about how JLL processes your personal data, please view our Candidate Privacy Statement .

  For additional details please see our career site pages for each country.

  For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

  This position may require you to be fully vaccinated against COVID-19. If required, you’ll be asked to provide proof that you’re fully vaccinated upon your start date. You’re considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination.

  Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

• About the company

  Jones Lang LaSalle Incorporated (JLL) is a global commercial real estate services company, founded in the United Kingdom with offices in 80 countries. The company also provides investment management services worldwide, including services to institutional and retail investors, and to high-net-worth individuals.

Notice