• Job Description

  Req#: RQ4018696
  Site: The General Hospital Corporation

  
  

  Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

  
  

  The Alan and Lorraine Bressler Clinical and Research Program for Autism Spectrum Disorder (ASD) and Attention Deficit Hyperactivity Disorder (ADHD) is committed to providing exceptional care for individuals across the lifespan. Our mission encompasses advancing research into the neurobiological underpinnings of ASD and ADHD, developing innovative treatments for core symptoms and comorbidities, and educating the clinical, scientific, and public communities.
  Our multidisciplinary team includes physician-scientists, nurse practitioners, clinical research coordinators, biostatisticians, and support staff. We are seeking an experienced and highly motivated administrator to oversee all facets of our specialized outpatient clinic and dynamic research program.
  
  Confirm working hours: Monday-Friday: day shift (start and end are flexible)
  
  Confirm work location (onsite/hybrid/remote): Hybrid

  
  

  Job Summary

  The administrator is responsible for the strategic leadership and daily operational management of the Bressler Program’s outpatient clinical and research activities. This role involves oversight of clinical and administrative staff, financial and grants management, regulatory compliance, and coordination of collaborative research initiatives. The ideal candidate will thrive in a fast-paced academic medical environment and demonstrate exceptional organizational, interpersonal, and problem-solving skills.

  
  

  Qualifications

  Key Responsibilities

  Research and Financial Administration

  • Serve as the primary liaison with the department of Psychiatry research administration and MGB Office of Research Management/Finance for pre- and post-award activities.
  • Coordinate clinical trial budgets in collaboration with the Clinical Trials Office (CTO).
  • Prepare, submit, and manage research grant proposals, ensuring compliance with institutional and sponsor policies. Coordinates with Department DA reviewer for proposal reviews.
  • Negotiate budgets, contracts, and confidentiality agreements.
  • Manage post-award financials, including cost transfers, salary allocations, forecasting, and grant closeouts.
  • Review and approve expenditures, FSRs/FFRs, and progress reports.
  • Oversee billing and collections, account reconciliation, and purchasing practices.
  • Maintain salary distributions through EDCs and CAPAS; ensure accurate FTE reconciliation.
  • Supervise financial operations of collaborative research projects (e.g., TEAM Study, Broad Institute, Martinos Center, Lurie Center, Psychosis program, etc).
  • Manage discretionary, sundry, and donor-funded accounts.
  • Works closely with the AMC Director of Research Administration of Psychiatry

  Clinical Operations

  • Direct all outpatient clinic operations to ensure efficient and high-quality service delivery. Coordinate with PTIS for new patient visit processes.
  • Oversee hiring, onboarding, training, and performance evaluation of administrative and clinical support staff.
  • Implement workflow optimizations to enhance patient care delivery.
  • Act as liaison to billing, compliance, and hospital administrative offices.
  • Resolve patient concerns in coordination with clinical leadership.
  • Ensure adherence to regulatory requirements and lead quality improvement efforts.
  • Manage staff compliance with institutional training and policy standards.
  • Serve as systems access administrator for platforms such as EPIC, REDCap, and SFAs.
  • Coordinate referrals and communications with external partners, including the Department of Mental Health.
  • Utilize and maintain REDCap-based electronic assessment tools for ongoing clinical monitoring and longitudinal data collection.

  Media and Program Outreach

  • Collaborate with the MGH Psychiatry Academy to plan and execute national and local educational events in support of the program’s public-facing mission.
  • Partner with MGB Marketing to maintain and elevate the program’s online presence across web and social media platforms.
  • Work with platform developer such as Dr. Katz on clinical tool development to reduce administrative burdens and enhance care continuity.

  
  

  Additional Job Details (if applicable)

  Qualifications

  • Master’s degree in Health Administration, Business Administration, Public Health, Social Work, or a related field preferred.
  • Minimum of 5 years’ experience in outpatient clinic operations management.
  • Minimum of 5 years’ experience in clinical research administration and grant management.
  • Strongly preferred: background in mental health or behavioural health clinical settings.
  • Bilingual (English/Spanish) preferred.

  Skills and Competencies

  • Comprehensive understanding of federal human subjects regulations and good clinical practice.
  • Exceptional organizational, analytical, and detail-oriented skills.
  • Strong interpersonal, verbal, and written communication abilities.
  • Proficiency in Microsoft Office and data management platforms such as REDCap.
  • Ability to work independently and collaboratively in a fast-paced, deadline-driven environment with multiple priorities.

  
  

  Remote Type

  Hybrid

  
  

  Work Location

  275 Charles Street

  
  

  Scheduled Weekly Hours

  40

  
  

  Employee Type

  Regular

  
  

  Work Shift

  Day (United States of America)

  
  

  EEO Statement:

  The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

  
  

  Mass General Brigham Competency Framework

  At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

• About the company

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