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Job Description
- Req#: 25-23033
Employer Industry: Healthcare Services
Why consider this job opportunity:
- Salary up to $70,000
- Opportunity for career advancement and growth within the organization
- Work remotely anywhere within the continental U.S.
- Supportive and collaborative work environment
- Chance to make a positive impact on client satisfaction and member experience
What to Expect (Job Responsibilities):
- Provide phone coverage for incoming and outgoing calls, ensuring calls are directed to the appropriate staff members
- Acquire knowledge and proficiency in pharmacy benefit management and mail order resources to effectively assist members and clients
- Resolve customer service issues and pharmacy network problems to ensure client satisfaction
- Assist with on-site client orientation, health fairs, and business conferences
- Perform office duties such as copying, collating, mailings, filing, and processing credit cards
What is Required (Qualifications):
- Must be available and punctual for scheduled work shifts
- Minimum educational requirement: High School Diploma or GED
- Completion of mandatory training programs, including HIPAA Privacy Course and HIPAA Security Course
- Exceptional phone and listening skills
- Exceptional written and verbal communication skills
How to Stand Out (Preferred Qualifications):
- 0-2 years of experience as a pharmacy technician or customer service representative in a healthcare-related service
#HealthcareServices #CustomerService #CareerOpportunity #CompetitivePay #TrainingProvided
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
Ampcus Inc. is an ISO 20000, ISO 27000, ISO 9001, CMMI DEV/3 SM, and CMMI SVC/3 SM certified global provider of a broad range of Technology and Business consulting services. From strategy to execution, our disciplined yet flexible approach starts and ends with our clients. By listening hard and working harder, client goals become our goals.
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