• Job Description

  Req#: PROGR001536

  Founded in 2000 by three former Royal Canadian Air Force (RCAF) CF-18 fighter pilots who identified an opportunity to improve military readiness training, Top Aces has since established itself as the world leader in contracted adversary air (ADAIR) services and joint terminal attack controller (JTAC) training.

  We pride ourselves on our unblemished safety record, having flown an industry leading 130,000+ hours of operational training without accident in support of customers worldwide, including Canada, the U.S., Germany, and multiple other NATO allies and international partner nations.

  Our vision is to be the most trusted provider of innovative defense training solutions, continuously elevating standards in an industry where "Experience Matters." This commitment to innovation and technology ensures we remain adaptable, training allied militaries to succeed against evolving threats.

  Top Aces’ dynamic team contributes to delivering on our purpose of training the next generation of combat leaders by living our values of Service, Integrity, Excellence, and Together every day!

  Join our team!

  Program Manager Netherlands

  Essential Duties and Responsibilities:

  The Program Manager is responsible to oversee all aspects of the Netherlands program. As the person accountable for this program, they will act as TAI customer facing agent and primary liaison with business partners, collaborate in leadership of all activities related to the program stand up, the Contract scope and will hold the authority to develop and implement specific courses of action for the program to be successful and profitable.

  Main Responsibilities:

  • Fly the AJ or A-4N or F-16 (as per qualifications and type under contract) in support of RNLAF missions.
  • Accountable for the Profit and Loss of the program
  • Accountable for delivery of service, team composition and performance; and customer satisfaction
  • Primary point of contact for Top Aces Netherlands and Top Aces Inc. for any requests from the prime contractor or RNLAF/MOD.
  • Complete understanding of the Netherlands Contract, SOW, and Annexes
  • Attend bi-monthly planning meetings with RNLAF to represent Top Aces at such meeting. Responsible to resolve any deficiencies identified.
  • Continuously analyze the program performance, propose and execute changes required to maintain and grow performance.
  • Ensure flight operations are conducted in a safe, effective and COM compliant manner. Including:
    • supervision of Flight Ops, ensuring schedule is optimized and compliant with flight and duty time regulations;
    • oversight of Ops co-ord functions to ensure operational readiness (e.g. det manning, a/c & equipment scheduling, load control);
    • manage qualifications of Ops Coord personnel;
    • manage sortie reporting and fuel delivery to facilitate billing;
  • Shape and manage RNLAF F35 security requirements with customer to ensure all employees can deliver the requested level of service
  • In conjunction with the Director of Maintenance, Base Lead (or Maintenance Manager)
    • supervision of the Netherlands MOB facilities and technicians;
    • oversight of Maintenance functions to ensure the Netherlands fleet readiness;
    • supervision of EHS Coordinator and accountable for EHS compliance across program activities;
    • liaison with Technical Services to ensure timely and efficient support to Program
  • In conjunction with Lead Pilots and D/CP Netherlands,
    • supervision of pilots;
    • ensure adherence to Top Aces and Netherlands flying regulations / standards;
    • manage qualifications of pilots;
    • maintain a current operations library;
  • Support Flight Safety and Quality Management Systems;
  • Participate in activities associated with winning future contracts
  • Support BD team, especially related to Dutch growth opportunities
    • Ensure program scope is maximized and look for future opportunities
  • Tasks and responsibilities as per Company Operations Manual (COM)
  • Cooperate with HQ Top Aces in Canada and cross-company functions HR, Finance, Operations, BD. and other programs to ensure balanced coordination of leadership (Program vs. Functional Leadership and Reporting)

  Education and/or Work Experience Requirements:

  • Engineering or Business Degree preferable or 15 years of comparable experience.
  • Minimum ten (10) years of experience with military flight and maintenance operations either as an Engineer or flight crew;
  • Minimum of (5) years of Operational supervisor experience in RNLAF in aviation related positions (or comparable)
  • Minimum three (3) years of experience as a program/project manager within the last 10 years;
  • Knowledge of Program Management, Supervision of Flight Operations and Aircraft Maintenance.
  • Knowledge of DMO contractual requirements and associated regulations
  • Excellent organizational and leadership skills.
  • Strong communicator who disseminates and obtains information with discretion, professionalism and diplomacy.
  • Demonstrates strong and visible support of our values.
  • Proven leadership skills in building and managing large teams.
  • Strong judgment, organizational, decision making, project management and interpersonal skills
  • Must be able to work under pressure and meet deadlines, while maintaining a positive attitude.
  • Fluent in Dutch and English on Business level

  Working Conditions

  • Some travel is required

  Supervisory, Training and Advisory Responsibilities:

  Direct reports

  To be further defined during Transition

  • Director of Operations Netherlands
  • Director of Maintenance Netherlands
  • Director Supply Chain Netherlands (functional reporting to VP Logistic)
  • Finance Controller Netherlands (functional reporting to Direct of Finance)
  • HR Business Partner Netherlands (functional reporting to Director HR)
  • IT Support Netherlands (functional reporting to Director IT)
  • Security Officer & Safety Coordinator Netherlands
  • Deputy Chief Pilot (dotted, solid reporting to Chief Pilot)

  Occupational Health and Safety Responsibilities:

  You will have the following responsibilities in order to comply with the company's Occupational Health and Safety program:

  Managers are responsible for:

  • Providing a safe and healthy workplace including the necessary equipment, systems, and tools which are properly maintained
  • Providing information, training, instruction, and supervision to protect the Occupational Health and Safety of Employees
  • Ensuring Employees under their direction know and comply with Occupational Health and Safety requirements
  • Ensuring Employees under their direction receive adequate supervision.
  • Establishing, supporting, and consulting with Occupational Health and Safety committees and Workplace Occupational Health and Safety representatives on all matters to improve workplace Occupational Health and Safety including regular safety inspections of the workplace

  Security Clearance Requirements/ CGP / ITAR:

  A security clearance is mandatory for this function. NATO Secret is the minimum requirement.

  By joining Top Aces, you will find:

  • A work environment in which service, integrity, excellence and teamwork are highly valued;
  • Opportunities for development and growth;
  • Multidisciplinary and multicultural collaboration at a local and global level;
  • A flexible schedule;

  Come share your passion with us! Here, you’ll be encouraged, empowered, and challenged to be your best self.

  #LI-LS1#LI-Onsite

  Equal Employment Opportunity

  At Top Aces, all employees are welcome regardless of race, nationality, colour, religion, sex, gender identity or expression, sexual orientation, disability or age. The masculine form may be used in this job description solely for ease of reading but refers to men, women and gender diversity.

• About the company

  Top Aces Inc. is a Montreal, Quebec-based defence contractor that offers contracted airborne training services to the Canadian Armed Forces through the Contracted Airborne Training Services program.

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