• Job Description

  Req#: 25008272

  You Lead the Way. We’ve Got Your Back

  With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities, and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

  At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

  Join Team Amex and let's lead the way together.

  At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills,

  The Chief Technology Officer Organization’s vision is to raise the bar for technical excellence, talent, strategy, and standards across Technology. It also seeks to cultivate and foster technical innovation, as well as elevate and amplify the technical heartbeat of the organization.

  How will you make an impact in this role?

  Responsible for planning, directing and coordinating large strategic programs in Digital Workplace from initiation through to implementation. Leads cross-functional project and program teams and works with internal customers to establish and interpret project/program objectives into solutions. Responsible for handling project/program costs, resources, risk and issues to ensure that objectives are realized. Provide regular program status updates.

  Develops the program strategy and the various enterprise-wide high-level project plans with scope and approach are fully understood by all partners

  • Ensures integration of projects and adjusts project scope, timing, and budgets as needed, based on objectives
  • Identifies and tracks key achievements and recommend adjustments to cross-functional team plans  Ensures accurate reflection of project/program budgets, forecasts and actuals with related tools
  • Monitors and communicates the progress of the delivery and ensures timely and effective communication of the status in terms of cost, forecast, schedule and assessment of risks/issues
  • Negotiates and influences cross-functional teams to ensure appropriate resourcing levels are engaged and maintained throughout the execution of the plan
  • Anticipates program/project risks and issues and ensures that appropriate mitigation planning is in place to avoid compromising delivery
  • Ensures effective usage of change control procedures and processes to retain control on scope, schedule and cost
  • Adds to continual process improvement or re-engineering activities
  • Communicates with key partners with regard to program strategy direction and changes

  Qualifications

  • Requires financial acumen for representing project/program financials using internal tools as necessary
  • Requires solid experience leading multiple, cross-functional projects or programs
  • Ability to lead cross-functional, large/complex program or multiple programs
  • Ability to adapt to situations in order to quickly resolve issues and/or gain alignment
  • Ability to communicate with all leadership levels
  • Ability to effectively negotiate and influence to reach desired outcomes
  • Ability to use business and technical experience to identify impacts or risks and build plans to mitigate them

  Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefits

  The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

  We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

  For a full list of Team Amex benefits, visit our Colleague Benefits Site .

  American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

  We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

  US Job Seekers - Click to view the “Know Your Rights ” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster

  Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

• About the company

  At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day.

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