• Job Description

  Req#: R379868
  Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)
  Job Summary
  Responsible for utilizing solid program management skills and knowledge to lead medium-to-smaller and/or less complex programs. Usually determines own work priorities. Acts as a resource for colleagues with less experience.
  Job Description
  *This position is unable to provide work authorization sponsorship or immigration support now or in the future.*
  About the Team:
  The Technology, Product, Experience (TPX) organization works at the intersection of media and technology and our innovative teams are continually developing and delivering products and next-generation technologies that transform the customer experience.
  The Comcast Network and CONNECTivity (CONNECT) organization is a highly agile, fast-paced, dedicated group at the forefront of change focused on innovating, building, and operating the best in class, most reliable access network for our customers.
  We drive FUTURE of Connectivity, seeking new technologies and products, ranging from Core networking leveraging Ethernet and Broadband to Cloud networking leveraging SDWAN, Cloud security, Wireless and many more cutting-edge network technologies meeting diverse needs of our customers. We strive for efficiencies thru full lifecycle automation and deliver best network experience.
  About the Role:
  This position is responsible for management of delivery of specific product lines and their growth through strategic program planning and execution. Evaluate new product initiatives, identify the appropriate business and technology stakeholders and work with them to define a strategy for bringing the product to fruition. Develop financial, operational and delivery objectives for the overall portfolio and the initiatives/programs which are part of the portfolio. Ensure Technology plans are aligned with business objectives. Contribute to functional strategy development. This position has a greater degree of impact on business results and typically manages one or more programs within the product engineering domain.
  What You'll Do:
  • Understands the scope of programs as defined by the business requirements and budget process. Participates in key planning milestones and acts as a guide for the core program team from initiation through execution and completion.
  • Works to identify and obtain participation from required cross-functional core team members, including matrixed project managers, with guidance from Strategic Business Initiative or senior staff.
  • Creates program plans and maintains program record. Works with the core team to identify and schedule all the work required to fulfill program scope, including identification and management of critical path.
  • Assists in the development and implementation of key goals, objectives, and success criteria for the program. Ensures proper documentation.
  • Supports the budget and resource forecasting exercise.
  • Identifies and analyzes risks and issues.
  • Tracks and manages the program schedule and task details included in the program plan. Maintains Jira instance(s) and ensures features/user stories are populated. Organizes scrum and or project meetings with development teams and others as needed. Attends and represents.
  • Analyzes the actual performance against the plan and makes adjustments consistent with plan objectives. Works with Strategic Business Initiative to assist in action item resolution and track completion. Ensures program milestones are accomplished and ensures overall timelines are met. Documents all major plan changes in scope, approach and date delivery.
  • Communicates updates on major milestones and keeps all stakeholders informed of progress and issues. Manages proposed changes to program parameters and works with DPE Program Management and Program Managers to ensure appropriate processes and communications are followed.
  • Monitors and ensures quality of program deliverables. Works with core team and key field resources to develop and monitor deployment schedule, strategies, and tools to support the implementation of programs in the field through trials and controlled customer deployments.
  • Assist in organizing broader delivery team in a highly matrixed environment and building a rapport with other teams while holding teams accountable for their commitments and removing roadblocks to their work.
  • Consistent exercise of independent judgment and discretion in matters of significance.
  • Facilitates team-level change management. Ensures working teams are adhering to PMO SOPs and best practices.
  • Facilitates quarterly planning, iteration planning, portfolio backlog reviews.
  • Supports fellow PMs as and when necessary. Regular, consistent, and punctual attendance.
  • Other duties and responsibilities as assigned.
  Skills & Experience We're Looking For:
  • Strong interpersonal skills including mentoring, coaching, collaborating, and team building
  • Strong analytical, planning, and organizational skills with an ability to manage competing demands
  • Strong knowledge and understanding of business needs with the ability to establish/maintain high level of customer trust and confidence
  • Proven ability to lead software development projects and ensure objectives, goals, and commitments are met
  • Solid understanding of and demonstrated experience in using Agile Project Management tools such as Jira/Greenhopper, Rally,
  • Excellent oral and written communications skills and experience interacting with both business and IT individuals at all levels including the executive level creative approach to problem-solving with the ability to focus on details while maintaining the “big picture” view
  About Our Perks & Benefits:
  We are determined to create an environment where our employees feel valued, understand our business goals, and are motivated.
  Here's a look at just some of the perks and benefits we make available to our US-based employees:
  • Medical & Dental
  • 401(k) Savings Plan
  • Generous paid time off
  • Life Milestones - from adoption assistance, childcare resources, pet insurance, and more, Comcast supports you at all life stages.
  • Courtesy Services - We offer all of our full-time employees in serviceable areas free digital TV and internet.
  • Discount tickets for Universal Resorts, including theme park tickets and onsite hotel rooms.
  Learn more at jobs.comcast.com/life-at-comcast/benefits
  Reasonable Accommodation
  We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request an accommodation.
  Disclaimer:
  • This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
  Comcast is an EOE/Veterans/Disabled/LGBT employer.
  Job Profile: Program Manager 3, Program Management
  We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.
  
  Please visit the benefits summary on our careers site for more details.
  Education
  Bachelor's Degree: Computer and Information Science
  While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
  Certifications (if applicable)
  Relative Work Experience
  5-7 Years
  Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

• About the company

  Comcast Corporation is an American telecommunications conglomerate headquartered in Philadelphia, Pennsylvania.

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