• Job Description

  Req#: RQ4023999
  Site: Mass General Brigham Incorporated

  
  

  Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

  
  

  
  

  Job Summary

  The Hospital Integrated Research Organization (HIRO) at Mass General Brigham is seeking a versatile and driven Program Manager to join our dynamic team. This individual will manage a range of cross-functional projects that supports sponsored clinical research, operational excellence, data science, and business development. This role combines traditional project management responsibilities with operational tasks across HIRO’s key functions, such as feasibility assessments, sponsor communications, marketing collateral, and leadership/stakeholder reporting.
  
  The ideal candidate is a high-performing professional with exceptional organizational and communication skills, capable of working independently to deliver high-quality results with minimal supervision and managing competing priorities across multiple initiatives.
  
  This role will be dual reporting to the VP, Strategic Operations and Director of Data Science & Analytics.

  
  

  Qualifications

  Program Projects Oversight and Coordination

  • Manage multiple concurrent projects across research, business development, and data analytics ensuring effective planning, execution, and timely delivery.
  • Develop project plans and timelines; monitor deliverables and milestones to ensure alignment with organizational goals.
  • Generate SOW’s and budgets for project and client engagements.
  • Facilitate cross-functional collaboration, working closely with internal stakeholders (Gen Ops, BD, D&A Teams) and external sponsors.
  • Work on cross-functional teams delivering programmatic solutions for internal and external clients.
  • May support preparation and management of IRB protocol submissions.

  Client and Sponsor Engagement

  • Serve as the primary point of contact or liaison for external communications with sponsors and collaborators.
  • Lead meetings, facilitate stakeholder discussions, coordinate site visits, develop agendas, organize schedules, and ensure follow-up actions are completed.
  • Support pre-sales discussions and support management of account relationships.

  Operations and Strategic Support

  • Collaborate with diverse stakeholder groups to establish program goals, design processes, and ensure task completion.
  • Develop and maintain project documentation, including Standard Operating Procedures (SOPs) and organized program files.
  • Lead or support operations improvement initiatives (e.g., migration to Smartsheet, organizing MS Teams structure).
  • Support general administrative functions, such as scheduling and meeting logistics.

  Marketing, Communications, and Event Management

  • Assist in the creation and implementation of marketing strategies, PR campaigns, and collateral.
  • Support social media activities and manage external conference logistics and materials.
  • Draft publications, internal updates, and promotional content in collaboration with internal and external stakeholders.

  Data and Reporting

  • Prepare project updates, feasibility assessments, and high-level analytics.
  • Track and report on metrics related to project progress and sponsor outcomes.
  • Manage and update relevant business and program dashboards including engagement with teams for timely completion
  • Track project outcomes, measure key performance indicators (KPIs), and provide regular updates to management.
  • Prepare and present detailed reports and proposals for leadership, highlighting project achievements, challenges, and actionable recommendations.

  Other

  • Performs other duties as assigned
  • Hybrid work environment, as well as local travel to meet collaborators on an as-needed basis
  • May travel to professional conferences and external meetings

  Knowledge, Skills and Abilities

  • Bachelor’s degree required; Master’s degree in Healthcare Administration, Public Health, or related field preferred.
  • PMP or CAPM certification preferred.
  • Minimum of 3 years of experience in healthcare and/or a proven background in project management in a large matrixed organization.
  • Experience with pharma/life sciences and/or health data research desirable.
  • Familiarity with healthcare systems, research compliance, and hospital terminology preferred.
  • Proven experience in project management within a complex, multidisciplinary environment.
  • Demonstrated ability to handle multiple complex projects and stakeholders simultaneously.
  • Flexibility to work independently defining measurable goals, and deliver timely results or as part of a cross-functional team.
  • Excellent verbal and written communication skills at all levels including external stakeholders and leadership.
  • Strong organizational and time management abilities, with exceptional attention to detail.
  • Strong leadership, interpersonal, and consensus-building skills.

  
  

  Additional Job Details (if applicable)

  -M-F Eastern Business hours required Hybrid Onsite Flexible working model required for weekly onsite work at Assembly Row/ Local MGB sites

  -Business needs and team needs determine in office work

  -Remote working days require stable, secure, quiet, compliant work area

  
  

  Remote Type

  Hybrid

  
  

  Work Location

  399 Revolution Drive

  
  

  Scheduled Weekly Hours

  40

  
  

  Employee Type

  Regular

  
  

  Work Shift

  Day (United States of America)

  
  
  

  Pay Range

  $78,000.00 - $113,453.60/Annual

  
  

  Grade

  7

  
  

  At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

  
  

  EEO Statement:

  Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

  
  

  Mass General Brigham Competency Framework

  At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

• About the company

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