• Job Description

  Req#: 26-07220
  
  
  Position Summary
  Join our dynamic team where you'll play a crucial role in supporting the SDS organization within our Medication Management Solutions (MMS) Business Unit. You'll manage remote deployment deliverables, including customer remediation, scheduling, and availability management.
  With solid project management skills, attention to detail, and strong process execution and analytical skills, you'll thrive in this role. As part of a remote team, you'll set your own work direction and complete tasks with minimal supervision.
  Key Responsibilities
  • Plan, coordinate, and execute small projects, as assigned
  • Manage customer remediation for projects
  • Monitor and report on project progress and scheduling
  • Gain thorough knowledge of all Client processes for project execution
  • Contact customers to schedule remediation projects, including building detailed schedules
  Professional Skills & Key Competencies
  • Excellent writing skills and ability to communicate accurately and concisely in English
  • Ability to gain new technical skills quickly
  • Strong customer service skills and positive attitude
  • Ability to communicate complex technical concepts in layman’s terms
  • Advanced skills with Microsoft Office products and Salesforce
  • Ability to meet tight deadlines and handle changing priorities
  Desired/Additional Skills & Knowledge
  • Bachelor’s Degree in Engineering, Technology, or Life Sciences preferred
  • Two or more years of experience in project management, preferred
  • Prior experience within healthcare industry (e.g., medical device, pharma), preferred
  • Managed/supported projects cross-functionally in an iterative, fast-paced environment
  • Excellent verbal and written communication skills required
  • Strong analytical, problem-solving, and interpersonal skills
  • High attention to detail while managing multiple complex deliverables and stakeholder groups required
  • Ability to learn quickly, deal with ambiguity, take initiative, and achieve results required
  • Demonstrated proficiency with MS Office skills, particularly in PowerPoint, Excel, and Word
  • Proficiency with Salesforce and SharePoint preferred
  • Proven organization and time management skills
  Travel: None
  
  

• About the company

  Established in 2000, LanceSoft is a Certified MBE and Woman-Owned organization, and a pioneer in providing premium end-to-end Global Workforce Solutions and IT Services to diverse clients across various domains.

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