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Job Description
- Req#: 2527875
- Act as a resource to Project Managers/Project Coordinators
- Handle escalate issues
- Project Management/Communication
- Ability to work with little to no direction, self-directed
- Develops and demonstrates an understanding of the customer’s needs and manages expectations
- Define/maintain Change Management with project stakeholders
- Establish and maintain positive working relationships, both internally and externally
- Develop customer relationship and maintain day to day project related issues
- Utilizes big picture thinking for judgement/decision making in course of actions
- Provide project management/facilitation from inception to completion
- Collaborate with Sales team prior to SOW approval to validate cost/pricing assumptions and take a lead role in reporting on margin and remediation of margin-related issues.
- Maintain professional demeanor internally and externally
- Open communication/dialog with all project Stakeholders (internally and externally)
- Defines Project
- Approach, Schedules, Budget with input from Workstream/Department Leads
- Work with internal partners (Resource Management, Level I & II support, Logistics, and Staging/Integration) on new and ongoing projects to ensure that resource acquisition, orientation, procedural, and support needs are being met and issues are remediated.
- Create projects including setting budgets, scheduling service calls, and placing equipment orders for large or complex projects/customers.
- Monitor and/or manage customer assets including inventory management, bad warehouse items, slow moving inventory, and repair. Provide reporting as requested/required.
- Schedule, plan and facilitate meetings with customers and internal clients as needed to effectively launch new projects, monitor and manage ongoing projects, and remediate project-related issues.
- Ensure all invoicing is completed by the published deadline dates.
- Develop, maintain, review and/or distributes all project documentation including (but not limited to): Project Schedules, Budget, Status Reporting.
- Responsible for delivering projects within defined margins and document/communicate change.
- Identifies risk/issues for projects and define/implement solutions.
- Deliver project work within company SLA’s/OLA’s.
Leadership
Project Execution
About the company
Level 10 strategically bundles our retail technology services to offer merchants support for deploying POS systems and most other store IT projects.
Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
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