• Job Description

  Req#: 29099
  Overview
  
  
  Benefits:
  • Extensive and well-rounded training program
  • Continued career development and growth opportunities
  • Generous employee discounts on dining, retail, amusements, and hotels
  • Multiple health benefit plans to suit your needs
  • Dental, vision, voluntary life, short term disability, flexible spending accounts and 401 (k)
  • Paid sick leave
  • Paid vacation
  • Monthly discretionary bonus potential
  
  Responsibilities
  
  
  • Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, habitat, retail, park operations, supply, utility, and labor costs
  • Responsible for ensuring that all financial (invoices, reporting) and personnel/payroll related administrative duties are completed accurately, on time and in accordance with company policies and procedures
  • Maintain professional property image, including property cleanliness, exhibit presentation, landscaping, proper uniforms, and appearance standards
  • Ensure positive guest service in all areas. Investigate and respond to complaints, taking all appropriate actions to turn dissatisfied guests into return guests
  • Manage shifts which include daily decision making, scheduling, planning while ensuring consistent high quality food preparation and service
  • Adhere to all standards of AZA, AAZA, American Humane and Landry's Animal Welfare policies
  
  Qualifications
  
  
  • At least 3 years Regional Director or higher experience in a full-service, high-volume Hospitality and/or major attraction business
  • Additional experience in Restaurant, Retail, AZA operations and Park Operations is preferred
  • Strong knowledge of Attraction Operations, Restaurant Operations, Hospitality, Volunteer organizations and Guest Service
  • Strong understanding of cost and labor systems that lead to profitability
  • Strong communication and leadership skills combined with advanced computer and math skills
  • Stable and progressive work history; Strong work ethic
  *Application deadline is 8/20/2025.
  Click on "Apply" to submit for this position.
  
  EOE
  #LI-KJ1
  
  Pay Range
  
  USD $125,000.00 - USD $135,000.00 /Yr.
  
  • At least 3 years Regional Director or higher experience in a full-service, high-volume Hospitality and/or major attraction business
  • Additional experience in Restaurant, Retail, AZA operations and Park Operations is preferred
  • Strong knowledge of Attraction Operations, Restaurant Operations, Hospitality, Volunteer organizations and Guest Service
  • Strong understanding of cost and labor systems that lead to profitability
  • Strong communication and leadership skills combined with advanced computer and math skills
  • Stable and progressive work history; Strong work ethic
  *Application deadline is 8/20/2025.
  Click on "Apply" to submit for this position.
  
  EOE
  #LI-KJ1
  
  
  • Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, habitat, retail, park operations, supply, utility, and labor costs
  • Responsible for ensuring that all financial (invoices, reporting) and personnel/payroll related administrative duties are completed accurately, on time and in accordance with company policies and procedures
  • Maintain professional property image, including property cleanliness, exhibit presentation, landscaping, proper uniforms, and appearance standards
  • Ensure positive guest service in all areas. Investigate and respond to complaints, taking all appropriate actions to turn dissatisfied guests into return guests
  • Manage shifts which include daily decision making, scheduling, planning while ensuring consistent high quality food preparation and service
  • Adhere to all standards of AZA, AAZA, American Humane and Landry's Animal Welfare policies

• About the company

Notice