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Provider Communications Specialist
This job is now closed
Job Description
- Req#: 5211383004
Employer Industry: Mental Health Services
Why Consider this Job Opportunity:
- Salary up to $75,000
- Opportunity for career advancement and growth within the organization
- Supportive work environment focused on mental health and wellness
- Chance to make a positive impact on global mental health
- Competitive benefits package offered
- Work with a diverse and innovative team
What to Expect (Job Responsibilities):
- Develop communications plans and coordinate standalone communications related to product or company changes
- Act as a liaison between Provider Support, Clinical Team, and Product Team
- Draft scripts and macros for common complaints
- Conduct quarterly satisfaction surveys and create action plans based on results
- Monitor provider experience through surveys and reports
What is Required (Qualifications):
- Bachelor's Degree required, preferably in English or Communications
- 2 years of experience in healthcare or service-related environment
- Ability to create concise, instructive copy from long-form content
- Experience in project management and data analysis
- Experience supervising 1+ direct reports
How to Stand Out (Preferred Qualifications):
- Experience in Zendesk or equivalent
- Experience in Simple HTML
- Proficiency in Braze, Sendgrid, or equivalent
- Strong understanding of mental health services
- Passion for promoting diversity, equity, and inclusion
#MentalHealthServices #CareerOpportunity #CompetitivePay #Innovation #DiversityandInclusion
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