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Provider Customer Service Call and Chat Representative - Remote in NE


PayCompetitive
LocationOmaha/Nebraska
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 1041552
      Employer Industry: Healthcare Services

      Why Consider this Job Opportunity:
      - Salary up to $55,000
      - Opportunity for career advancement and growth within the organization
      - Remote work flexibility available for candidates located in Nebraska
      - 14 weeks of paid training provided
      - Chance to impact millions of lives by simplifying the healthcare experience
      - Supportive work environment with clear direction for success

      What to Expect (Job Responsibilities):
      - Act as an advocate for providers, resolving issues and answering questions
      - Service providers through call and chat interactions
      - Triaging contacts from healthcare professionals and resolving issues promptly
      - Collaborate with internal partners to ensure timely issue resolution
      - Utilize multiple systems to extract necessary information for issue resolution

      What is Required (Qualifications):
      - High School Diploma / GED OR equivalent work experience
      - 1+ years of customer service experience
      - Ability to type at a speed of 35 - 40+ WPM with 90% accuracy
      - Available to work full-time shifts between 9:35 AM - 6:05 PM CST, Monday - Friday
      - Must be 18 years of age or older

      How to Stand Out (Preferred Qualifications):
      - Experience in a related environment using phones and computers as primary tools
      - Prior healthcare experience and knowledge of healthcare terminology

      #HealthcareServices #CustomerService #CareerOpportunity #CompetitivePay #TrainingProvided

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      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

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