• Job Description

  Req#: 2176209
  Join the employer and be part of a company that is inventing the future of health care. By working with us, you'll have the opportunity to contribute to health programs that are integrated across the entire continuum of care. Help us in our mission to help people live healthier lives while doing your best work.
  
  Advantages of applying to this job and being part of the employer:
  
  - Flexibility to work remotely from anywhere within the U.S.
  - Challenging and rewarding work environment
  - Clear direction on what it takes to succeed in your role
  - Opportunities for development and growth within the company
  - Recognition and rewards for your performance
  
  Primary Responsibilities:
  
  - Manage provider data and improve databases
  - Extract and report data for various reports and analyses
  - Develop and maintain standards for database integrity and quality assurance
  - Communicate with other departments regarding database improvements
  - Assist in audits and data quality improvement initiatives
  
  Additional Responsibilities:
  
  - Coach and mentor load and maintenance staff
  - Collaborate with business partners to document work instructions for processes and procedures
  - Stay updated on business strategies, rules, and procedures
  - Develop and maintain productive work relationships
  - Use data and facts to solve problems within your area of expertise
  
  Required Qualifications:
  
  - High School Diploma / GED (or higher)
  - 3+ years of data entry experience
  - 2+ years of experience with provider data loading in the healthcare industry
  - 1+ years of experience working in Veteran Affairs Community Care Network
  - 6+ months of customer service experience analyzing and solving customer problems
  - 6+ months of intermediate level proficiency in tracking, trending, and reporting on metrics
  - Experience in managing electronic provider or health-related files
  - Working knowledge of healthcare terminology
  - Proficient in Microsoft Office programs, including Excel
  
  Preferred Qualifications:
  
  - Undergraduate degree
  - Experience in continuous process, efficiency, and quality improvement
  - Familiarity with NDB, PIMS, MedNet, BH Facets, and/or Accent DB
  - Proficiency with OptumServe VA Data Suite
  - Intermediate proficiency with MS Access, MS Visio, and/or MS SharePoint
  - Ability to perform detailed work with a high degree of accuracy
  - Ability to make sound judgment calls and decisions daily with limited information
  - Ability to work independently as well as with a team
  - Strong analytical thinking, multitasking, organizational, and time management skills
  - Excellent verbal and written communication skills
  - Ability to problem solve and propose solutions in a fast-paced environment
  - Ability to work under extreme deadlines
  
  Additional Information:
  
  - Salary range for California, Colorado, Connecticut, Nevada, New Jersey, New York, Rhode Island, or Washington residents is $22.45 to $43.89
  - UnitedHealth Group offers comprehensive benefits package, incentive and recognition programs, equity stock purchase, and 401k contribution
  - All employees working remotely must adhere to UnitedHealth Group's Telecommuter Policy
  - UnitedHealth Group is committed to delivering equitable care that addresses health disparities and improves health outcomes
  - UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and promotes diversity in the workplace
  - UnitedHealth Group is a drug-free workplace and candidates are required to pass a drug test before beginning employment

• About the company

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