Remote Jobs

PROvider Specialist


Pay$20.67 - $34.52 / hour
LocationMooresville/North Carolina
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: JR-02211288
      Employer Industry: Home Improvement Retail

      Why consider this job opportunity:
      - Salary up to $34.52 per hour
      - Opportunity for career advancement and growth within the organization
      - Supportive and collaborative work environment
      - Chance to make a positive impact on provider relationships and performance
      - Comprehensive benefits programs available for eligible employees
      - Flexible work arrangements for remote associates

      What to Expect (Job Responsibilities):
      - Prepare for and conduct business reviews with Independent Service Providers, discussing performance metrics and feedback
      - Organize and send out invitations and necessary documents for business reviews
      - Capture and track feedback and action items from business reviews to ensure follow-up
      - Maintain organized reporting, packets, and files to support program efficiency
      - Utilize various systems and tools to complete assigned tasks effectively

      What is Required (Qualifications):
      - High School Diploma or GED
      - Minimum of 1 year of experience in a call center, office administrative, high-volume retail, service support, or similar environment
      - Ability to obtain a salesperson license within 60 days if required by state or local regulations
      - Foundational knowledge of performance reporting tools and systems
      - Strong communication skills and a professional demeanor when engaging with providers

      How to Stand Out (Preferred Qualifications):
      - Associate's or Bachelor's Degree in a related field
      - Experience in the remodeling or construction industry
      - Familiarity with CRM tools and proficiency in MS Word, MS Excel, and MS Outlook
      - Previous experience in customer service or support roles

      #HomeImprovement #CustomerService #CareerOpportunity #CompetitivePay #RemoteWork

      "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
  • About the company

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