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Provider Support Line Specialist (Full-time Remote, North Carolina Based)
5 days agoWhat's your preference?
Job Description
- Req#: PROVI003256
Employer Industry: Healthcare Services
Why consider this job opportunity:
- Salary up to $29.19/hour
- Excellent fringe benefit package including Medical, Dental, Vision, Life, and Long-Term Disability
- Generous retirement savings plan
- Flexible work schedules, including hybrid/remote options
- Paid time off including vacation, sick leave, holiday, and management leave
- Dress flexibility
What to Expect (Job Responsibilities):
- Provide coverage of the Provider Network Helpdesk phone within departmental expectations
- Guide providers through the process of initiating credentialing during times of network expansion
- Assist providers in navigating the EHR and other portal platforms
- Conduct research across agency procedures, software, and agency contacts to correctly respond to complex provider questions
- Maintain departmental resources and provide administrative support, including documenting work in supported software
What is Required (Qualifications):
- High School diploma or equivalent and three (3) years of office experience; or a Bachelor's degree in Business or a closely related field
- Knowledge of computerized record-keeping techniques
- Proficient with Microsoft Office suite
- Ability to communicate effectively both in oral and written form
- Ability to work independently with little direction
How to Stand Out (Preferred Qualifications):
- Healthcare experience preferred
#HealthcareServices #ProviderSupport #RemoteWork #CareerOpportunity #FlexibleSchedule
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