Advantages of working for employer:

Join a team of experts in engineering and emergency management consulting and make a difference in communities affected by disasters. As a QA/QC Specialist, you will play a crucial role in ensuring that disaster recovery applicants receive the support they need to rebuild their lives. With a focus on quality control and process improvements, you will have the opportunity to develop your skills and knowledge while contributing to a meaningful cause. Join employer and be a part of something bigger.

Essential Functions:

Application Review and Verification

- Review applications and documentation for quality and accuracy set by the program guidance.
- Verify the accuracy of supporting documentation in applicant files.
- Ensure applicant files meet program guidelines and applicable government regulations.

Process Improvements and Documentation

- Provide feedback and recommendations for process improvements.
- Maintain records, prepare reports, and organize documentation related to QA/QC reviews performed.
- Review reports and provide daily performance status updates.

Policy Development and Problem Solving

- Draft and review policies as needed or assigned.
- Identify problems and offer resolutions.
- Perform reviews of private and commercial insurance policies and related claims for FEMA Duplication of Benefit determinations.

Additional Qualifications:

- Associate or bachelor's degree in business administration, public administration, or related field, OR, 4+ years of relevant experience in quality control, case management, application processing, grant-funded government programs, or other relevant fields.
- Experience with U.S. Department of Housing and Urban Development Community Development Block Grant (HUD CDBG) and/or FEMA disaster recovery programs, as well as other applicable federal disaster recovery efforts is strongly encouraged. Preference will be given to candidates that have experience in QA/QC in FEMA-funded programs as well as experience in Duplication of Benefits determination.
- Proficient in Outlook, and Microsoft Suite to include Word, Excel, etc.
- Previous experience working in a Salesforce environment.
- Excellent verbal and written communication skills, especially to a diverse range of audiences and settings.

Additional Information:

- Employer is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
- The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.