• Job Description

  Req#: 522814

  Department of Education The Arizona Department of Education is a service organization committed to raising academic outcomes and empowering parents.

  Quality Assurance Analyst

  Job Location:

  Address: Information Technology Division
  Phoenix, AZ 85007

  Posting Details:

  Salary: $77,000 - $82,500
  

  Grade: 23
  

  Closing Date: 4/1/24

  Job Summary:

  • The Quality Assurance (QA) Analyst works with product owners, Project Managers, Business Analysts, and Software Developers to analyze and define testing requirements for new or modified software systems.
  • Executes planned tests to validate that application systems function according to business requirements and design specifications.
  • Communicates and documents testing procedures and results and collaborates in an Agile software development environment following organizational standards and guidelines.
  • Occasional in-state travel is required for this position.
  
  The Arizona Department of Education currently utilizes a hybrid work environment, with up to two days of remote work (contingent upon business needs). Candidates should apply with an ability and willingness to work in-office up to five days per week as business needs necessitate.

  Job Duties:

  • Review business requirements and design specifications for custom business applications developed by Arizona Department of Education (ADE) Information Technology (IT) to ensure understanding of software deliverables.
  • Determine and document scope of testing, test strategies, and test plans following ADE IT Quality Assurance Standards.
  • Design and document test cases, test data, and test procedures to validate application systems and software modifications completed by Development team per business requirements and designs.
  • Execute test cases as defined in test plans and procedures, to include functional, black box, UI, compatibility, integration, performance, regression, and/or automation testing as needed.
  • Communicate and assist in managing problems/incidents/issues related to projects or business applications; update problem/incident/issue tickets with fixes or workarounds.
  • Communicate project status to QA Manager and other IT team members.
  • Participate in various activities of the Agile SCRUM methodology.
  • Other duties as assigned as related to the position.

  Knowledge, Skills & Abilities (KSAs):

  Knowledge in:
  • Thorough understanding of industry standard software Quality Assurance testing methods (exploratory, scenario-based, risk-based, data-centric, etc.)
  • Knowledge and understanding of software application systems development to assess testing needs and recommend appropriate strategies for testing
  • Ensures tests are executed and analyzed properly
  • Test Automation practices and tools, such as Selenium, ReadyAPI, and JMeter
  • Experience with SQL Server databases and T-SQL database query language
  • Experience in Microsoft Azure DevOps Test Plans
  • Experience in Team Foundation Server (TFS) or Azure DevOps
  • Experience working in Agile SCRUM methodology
  • A Bachelor’s degree, or equivalent experience to substitute for the degree in quality assurance testing and analysis, is required
  
  Skills in:
  • Excellent interpersonal, written, and oral communication
  • Strong problem-solving, troubleshooting, and root cause analysis skills
  
  Ability to:
  • Ensures any code defects or issues are properly documented, escalated, and monitored
  • Work closely with development to support testing needs of assigned team
  • Balance and organize multiple project tasks and handle changing assignments and priorities
  • Work collaboratively within teams and across organizational groups
  • Learn new systems, technologies, tools, and work processes
  • Write queries to examine, analyze, and validate data

  Selective Preference(s):

  N/A

  Pre-Employment Requirements:

  Offers are contingent upon successful completion of all background and reference checks, required documents and, if applicable, a post-offer medical/physical evaluation.

  If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.
  

  All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

  Benefits:

  The State of Arizona provides an excellent comprehensive benefits package including:
  
  • Affordable medical, dental, life, and short-term disability insurance plans
  • Top-ranked retirement and long-term disability plans
  • Ten paid holidays per year
  • Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
  • Sick time accrued at 3.70 hours bi-weekly
  • Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
  • Deferred compensation plan
  • Wellness plans

  Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

  Retirement:

  You will be required to participate in the Arizona State Retirement System (ASRS) upon your 27th week of employment, subject to waiting period. On or shortly after, your first day of employment you will be provided with enrollment instructions and effective date.

  Contact Us:

  The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling (602) 542-3186 or emailing Human.Resources@azed.gov. Requests should be made as early as possible to allow sufficient time to arrange the accommodation.
  

• About the company

  Arizona is on a mission to become the #1 state in the nation in which to live, work, play, get an education, and retire. Arizona state government plays a vital role in making this happen, and in order to maximize our potential the State of Arizona must operate in way that demonstrates a business-like approach. We are looking for enthusiastic and talented people to join the team.

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