• Job Description

  Req#: R47835
  Employer Industry: Healthcare Services
  
  Why consider this job opportunity:
  - Salary up to $23.00 per hour
  - Valuable company benefits plan, including health insurance, dental insurance, life insurance, and access to a 401k plan
  - Opportunity for career advancement and growth within the organization
  - Work remotely with periodic in-office days based on departmental needs
  - Supportive and collaborative work environment
  - Chance to make a positive impact on employer accounts and patient care
  
  What to Expect (Job Responsibilities):
  - Act as the customer service liaison for the Occupational Medicine Team, managing contacts through multiple channels
  - Triage calls and emails to appropriate team members, including Sales, Operations, and Billing
  - Resolve customer problems by clarifying complaints and providing appropriate solutions
  - Provide daily support to the sales team by assisting with employer accounts' requests and transmitting results
  - Collaborate with Operations site staff to assist with employer needs and troubleshoot issues
  
  What is Required (Qualifications):
  - Bachelor’s Degree in Business, Marketing, Hospitality Management, Public Health, or other applicable degree preferred
  - Proven customer support experience
  - Proficient in Microsoft Office (Excel, PowerPoint, Word)
  - Strong understanding of services offered within Occupational Medicine and ability to effectively communicate these services
  - Exceptional customer service and interpersonal skills
  
  How to Stand Out (Preferred Qualifications):
  - Experience in customer relationship management systems preferred (CRM Salesforce)
  - Strong phone contact handling skills and active listening
  - Ability to work well independently and in a team environment
  - Positive attitude and ability to project this around others
  - Strong multitasking and organizational skills
  
  #HealthcareServices #CustomerSupport #RemoteWork #CareerGrowth #TeamCollaboration
  
  "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."

• About the company

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