• Job Description

  Req#: B9832-2025-PTA-1531?language=en&page=68&sort=publicationDateDes

  Job summary

  36 hours per week.

  Come and work in the glorious countryside of Devon!

  Rapid Response support patients across South Hams and West Devon. We are a 7 day crisis team who provide care in people's homes to reduce/avoid the need for hospital admission. We also support the transition home from hospital. This is a rural area so ability to drive is essential, as is access to a car. Pool cars are supplied or fuel costs are paid.

  If you are a caring individual who likes to help people facing a crisis to recover their health and skills to be able to live as independently as possible, this is the role for you. We can guarantee that no 2 days will ever be the same.

  You must be self motivating, compassionate and trustworthy. Willing to help with washing and dressing, toileting, medication and meal preparation. A good communicator as you may need to liaise with other family members and health professionals on their behalf.

  We offer ongoing training and full support in a lively and fast paced team.

  Main duties of the job

  Providing support to remain at home living as independently as possible.

  Duties may include -

  Washing and dressing the person.

  Moving and handling of people (using appropriate equipment)

  Toileting

  Medication support

  Meal Preparation

  Shopping

  Taking basic observations and reporting to health professionals

  This role may not be eligible for sponsorship under the Skilled Worker route; please refer to the Direct Gov website for more information with regards to eligibility.

  Please note that Livewell may close the job advertisement earlier than the specified deadline if a high number of applications are submitted. Therefore, we recommend you submit your application at the earliest opportunity.

  All Livewell staff are expected to be able and willing to work across a 7 day service.

  About us

  Livewell Southwest is an independent, award-winning social enterprise delivering integrated health and social care services across Plymouth, South Hams, and West Devon, with specialist services in parts of Devon and Cornwall. Our teams work in community hospitals, GP practices, sports centres, and health hubs.

  As an organisation with a strong social conscience we are guided by our values,kindness, respect, inclusivity, ambition, responsibility, and collaboration. We focus on transforming services to ensure sustainability, while empowering staff and those we serve.

  We involve the people we care for, along with their families and carers, in shaping the care they receive, striving to deliver the right care at the right time and place. Centering our work on individual needs helps people lead healthy, independent lives.

  We prioritise employees' development, offering protected CPD time, training pathways, leadership programs, and funding for qualifications like the Care Certificate and Nurse Training Scholarships. Our induction and preceptorship programs ensure a smooth transition into our organisation.

  Livewell Southwest values diversity and encourages applications from all sections of the community, including those with armed forces experience, lived experience of mental health, neuro-diverse conditions and learning disabilities. If you need assistance or reasonable adjustments during the application process, contact the Recruiting Manager listed in the job advert.

  Details

  Date posted

  11 July 2025

  Pay scheme

  Agenda for change

  Band

  Band 3

  Salary

  £24,937 to £26,598 a year pa, pro-rata

  Contract

  Permanent

  Working pattern

  Part-time, Job share, Flexible working

  Reference number

  B9832-2025-PTA-1531

  Job locations

  The Hayloft

  Plymouth

  PL8 2NN

  
  

  Devon County Council

  Whitchurch Road

  Tavistock

  Devon

  PL19 9AS

  
  

  South Hams Hospital

  Plymouth Road

  Kingsbridge

  Devon

  TQ7 1AT

  
  

  Job description

  Job responsibilities

  The post holder is employed by Livewell Southwest (LSW) and sits with the South Hams and West Devon RRCS.

  They will provide short term care and support to individuals in crisis, at their place of residence, without which would mean an admission to the acute hospital setting.

  The RRCS Support Worker will carry out their role as directed by the key worker. A written care or service plan in a range of environments will be specified.

  The post holder will work under the guidance of specific professionals including district nurses, care managers, occupational therapists, physiotherapists, community psychiatric nurses and general practitioners.

  The Post Holder:

  1.Is a member of the South Hams and West Devon RRCS and is attached to a Community IC team working over a 7 day pattern.

  2.Will deliver support and personal care to patients identified after an outcome lead care plan carried out by a relevant professional.

  3.Will work as a generic support worker undertaking specific tasks to support patients receiving RRCS. The job holder will be required to work alone with patients in various settings in the community without direct supervision.

  4.Will take a holistic approach to patient management, carry out tasks and treatment plans as directed by senior IC staff. To feed back to the appropriate IC worker and maintain accurate clinical records.

  5.Will contribute to the development, provision and review of care programmes

  6.Will liaise with other health, social or voluntary care services and agencies to ensure identified patient care needs outside the scope of the team are met.

  7.Will be accountable to the case manager, who will be one of the outlined professionals, and will be clearly tasked for each individual case.

  8.Will support patients with achieving RRCS goals within their prescribed length of stay.

  9.Will annually identify written personal objectives with the RRCS supervisor / Manager.

  10.May need to change base, within the localities, in order to meet the needs of the service or Livewell SouthWest.

  11.Will need to be able to drive and have access to a roadworthy vehicle during as the role is based within a rural setting.

  Primary duties and responsibilities

  1. They are to meet targets/objectives in relation to an individuals care plan as agreed and in conjunction with the Rapid Response Manager, intermediate care services co-ordination centre or the relevant case manager.
  2. To provide a flexible service; this will include evening and weekend work.
  3. Maintain case records in respect of individual service delivery, which comply with Livewell Southwests policies and guidelines.
  4. Make links with local community resources and networks
  5. Provide information and advice on how to access services that will benefit the health and wellbeing of individuals.
  6. To contribute towards ensuring a safe working environment for self and others and report on situation of potential risk
  7. To be conversant and compliant with LSW policies and procedures relating to clinical governance and that their requirements, along with nationally recognised professional standards, are incorporated within clinical practice.
  8. Ensure that LSWs policies and procedures relating to health and safety at work are understood and implemented.
  9. To move and handle patient in line with LSW training and policy.

  Job description

  Job responsibilities

  The post holder is employed by Livewell Southwest (LSW) and sits with the South Hams and West Devon RRCS.

  They will provide short term care and support to individuals in crisis, at their place of residence, without which would mean an admission to the acute hospital setting.

  The RRCS Support Worker will carry out their role as directed by the key worker. A written care or service plan in a range of environments will be specified.

  The post holder will work under the guidance of specific professionals including district nurses, care managers, occupational therapists, physiotherapists, community psychiatric nurses and general practitioners.

  The Post Holder:

  1.Is a member of the South Hams and West Devon RRCS and is attached to a Community IC team working over a 7 day pattern.

  2.Will deliver support and personal care to patients identified after an outcome lead care plan carried out by a relevant professional.

  3.Will work as a generic support worker undertaking specific tasks to support patients receiving RRCS. The job holder will be required to work alone with patients in various settings in the community without direct supervision.

  4.Will take a holistic approach to patient management, carry out tasks and treatment plans as directed by senior IC staff. To feed back to the appropriate IC worker and maintain accurate clinical records.

  5.Will contribute to the development, provision and review of care programmes

  6.Will liaise with other health, social or voluntary care services and agencies to ensure identified patient care needs outside the scope of the team are met.

  7.Will be accountable to the case manager, who will be one of the outlined professionals, and will be clearly tasked for each individual case.

  8.Will support patients with achieving RRCS goals within their prescribed length of stay.

  9.Will annually identify written personal objectives with the RRCS supervisor / Manager.

  10.May need to change base, within the localities, in order to meet the needs of the service or Livewell SouthWest.

  11.Will need to be able to drive and have access to a roadworthy vehicle during as the role is based within a rural setting.

  Primary duties and responsibilities

  1. They are to meet targets/objectives in relation to an individuals care plan as agreed and in conjunction with the Rapid Response Manager, intermediate care services co-ordination centre or the relevant case manager.
  2. To provide a flexible service; this will include evening and weekend work.
  3. Maintain case records in respect of individual service delivery, which comply with Livewell Southwests policies and guidelines.
  4. Make links with local community resources and networks
  5. Provide information and advice on how to access services that will benefit the health and wellbeing of individuals.
  6. To contribute towards ensuring a safe working environment for self and others and report on situation of potential risk
  7. To be conversant and compliant with LSW policies and procedures relating to clinical governance and that their requirements, along with nationally recognised professional standards, are incorporated within clinical practice.
  8. Ensure that LSWs policies and procedures relating to health and safety at work are understood and implemented.
  9. To move and handle patient in line with LSW training and policy.

  Person Specification

  Qualifications

  Essential

  • 5 GCSEs (grades A-C) or equivalent.
  • Vocational Qualification Level lII in Health & Social Care or equivalent, or able to demonstrate the skills, knowledge and ability to work to this level
  • Basic IT Skills Word & Email
  • Car driver

  Desirable

  • Vocational Qualification Level III in Care (or evidence of working towards) or able to demonstrate the skills knowledge & ability to work to this level.
  • Venepuncture
  • Wound Care including removal of sutures/clips
  • Community Nursing Assistant competency skills
  • Teaching skills
  • Clinical skills in baseline observations

  Experience

  Essential

  • Substantive and relevant experience of working in a community setting.(e.g. patients place of residence)

  Desirable

  • Previous care experience with a reablement focus.

  Person Specification

  Qualifications

  Essential

  • 5 GCSEs (grades A-C) or equivalent.
  • Vocational Qualification Level lII in Health & Social Care or equivalent, or able to demonstrate the skills, knowledge and ability to work to this level
  • Basic IT Skills Word & Email
  • Car driver

  Desirable

  • Vocational Qualification Level III in Care (or evidence of working towards) or able to demonstrate the skills knowledge & ability to work to this level.
  • Venepuncture
  • Wound Care including removal of sutures/clips
  • Community Nursing Assistant competency skills
  • Teaching skills
  • Clinical skills in baseline observations

  Experience

  Essential

  • Substantive and relevant experience of working in a community setting.(e.g. patients place of residence)

  Desirable

  • Previous care experience with a reablement focus.

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Additional information

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Employer details

  Employer name

  Livewell Southwest

  Address

  The Hayloft

  Plymouth

  PL8 2NN

  
  

  Employer's website

  https://www.livewellsouthwest.co.uk/ (Opens in a new tab)

  Employer details

  Employer name

  Livewell Southwest

  Address

  The Hayloft

  Plymouth

  PL8 2NN

  
  

  Employer's website

  https://www.livewellsouthwest.co.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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