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RCS Credit and Servicing Specialist (US)


Pay$22.75 - $33.25 / hour
LocationGreenville/South Carolina
Employment typeFull-Time

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  • Job Description

      Req#: R_1347041
      Employer Industry: Financial Services

      Why consider this job opportunity:
      - Salary up to $33.25 per hour
      - Opportunity for career advancement and growth within the organization
      - Work remotely with a flexible schedule
      - Comprehensive benefits package, including health and well-being benefits, savings and retirement programs, and paid time off
      - Training and onboarding provided to ensure success in the role
      - Supportive work environment focused on customer experience and colleague development

      What to Expect (Job Responsibilities):
      - Make credit decisions for Retail Card Services private label credit card applications using an automated underwriting system
      - Respond to customer inquiries regarding account balances, interest rates, and other credit-related issues
      - Resolve escalated issues by collaborating with staff and other departments
      - Maintain updated customer account information and process various forms of customer correspondence
      - Assist in training and mentoring new staff members

      What is Required (Qualifications):
      - High School Diploma or equivalent experience
      - Minimum of 2 years of related experience in customer service or credit services
      - Strong knowledge of private label credit card industry and customer service practices
      - Proficiency in Microsoft Office, particularly MS Word and Excel
      - Excellent verbal and written communication skills, with strong phone skills

      How to Stand Out (Preferred Qualifications):
      - Ability to think creatively to find non-typical solutions
      - Proven multi-tasking capabilities
      - Demonstrated reliability regarding attendance
      - Flexibility to adapt schedules based on business needs
      - Experience in customer service or credit roles within Credit Cards and Unsecured Lending (CCUL) highly preferred

      #FinancialServices #CustomerService #CareerOpportunity #RemoteWork #TrainingProvided

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      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

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