IQVIA

Recall Specialist - Remote


PayCompetitive
LocationDallas/Texas
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: R1483374
      Employer Industry: Medical Device and Diagnostics

      Why consider this job opportunity:
      - Salary up to $30 per hour
      - Opportunity to work in a rapidly growing organization with a fun work environment
      - Flexible remote work from home with provided equipment
      - Gain valuable experience in customer service and healthcare
      - Supportive team culture emphasizing professionalism and quality documentation

      What to Expect (Job Responsibilities):
      - Conduct outbound calls to notify potentially affected facilities about product recalls
      - Maintain confidentiality and professionalism while communicating with customers
      - Adhere to provided scripts and messaging protocols during calls
      - Perform data entry and management within the designated database
      - Document customer interactions and feedback accurately

      What is Required (Qualifications):
      - Must be able to work PST business hours
      - Polite and professional phone demeanor required
      - Strong technical software skills necessary
      - Attention to detail and a quality mindset for documentation required
      - Ability to follow directions effectively

      How to Stand Out (Preferred Qualifications):
      - Previous experience in customer service or related fields
      - Prior experience with product recalls
      - High School Diploma, GED, or Associate's Degree preferred
      - Previous healthcare experience preferred

      #MedicalDevices #CustomerService #RemoteWork #HealthcareIndustry #CareerOpportunity

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

      IMS Health and Quintiles are now IQVIA. We are committed to providing solutions that enable healthcare companies to innovate with confidence, maximize opportunities and, ultimately, drive healthcare forward. We do this via breakthroughs in insights, t...