Neiman Marcus Group is a relationship business that leads with love in everything we do—for our customers, associates, brand partners, and communities. Our legacy of innovating and our culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. Our brands include Neiman Marcus and Bergdorf Goodman. Your Role As a Lead Warehouse Associate, you will assist Department Manager/Supervisor in the planning and directing daily activities and workloads of associates but will not have performance management responsibilities. DAY SHIFT: Tuesday – Friday 7:00 AM to 5:30 PM What You'll Do - Assisting Manager in planning and directing daily activities and workload of associates - Provide support to Manager/Supervisor by contributing to labor allocation, leading meetings, assigning job duties, and communicating with internal and external suppliers. - Drive workflow and daily production goals. - Work hands-on in the fulfillment center as needed. - Train, teach, and coach associates on department standard operating procedures as well as provide feedback to Manager/Supervisor as applicable. - Comprehensive utilization of warehouse systems including the RF scanner - Must be proficient in warehouse processes. - Responsible for knowing all aspects of the department. - Interact with internal areas as needed for problem resolution and troubleshooting. - Ability to work in both office and warehouse environment. - Communicate vendor and processing issues to leadership team. - Communicate with fellow associates on shared assignments. - Verify accuracy of document and record discrepancies - Attend department meetings and provide training needs/updates. - Flex as needed to other job assignments directed by management team. - Adhere to NM Safety standards. - Capable of working in a team environment - Distribute work to associates within department and/or area as directed by Manager, Supervisor What You Bring - Previous Lead/Supervisor experience or achieving results through others. - Support in monitoring and maintaining daily and weekly reports. - Be flexible to work overtime as dictated by the business. - Requires a high attention to detail, strong organizational skills, and ability to multitask. - Ability to work independently. - Proficient with PC applications such as Excel/Word/PowerPoint/Teams/Outlook - Excellent communication skills, verbal and written (Bilingual is a plus) Physical Requirements - Requires some pushing, pulling, bending, stooping, or kneeling and lifting up to 50lbs in a warehouse environment. - Requires standing and walking for the duration of a scheduled shift up to 12 hours, apart from scheduled breaks and lunches. - Depending on the work area, use of stairs up to three flights will be required.