• Job Description

  Req#: C9246-25-0470?language=en&page=565&sort=publicationDateDesc

  Job summary

  Receptionist / Administrator

  Do you have excellent communications skills and a keen eye for detail?

  Can you effectively manage multiple tasks and priorities whilst maintaining a strong degree of confidentiality?

  If you have said 'Yes' to each of the above, then we might just have the role for you...

  Bury South Community Mental Health Team is looking for an extremely professional, conscientious, calm and confident individual to be a part of the Reception / Administration Team.

  Previous applicants need not apply

  Main duties of the job

  Previous administration experience is essential however full training will be given.

  You will need to be able to demonstrate the strength of your communication, prioritisation and administration skills at the same time as showcasing your knowledge of IT systems. You will be able to evidence a flexible response to service needs and the ability to think creatively. Experience of working to deadlines, on your own initiative and maintaining strict confidentiality are also essential.

  We can offer a welcoming, friendly and supportive environment that puts the needs and care of our service users first and provides a responsive administration service to the Community Mental Health Services. You will be encouraged to develop your skills and knowledge.

  About us

  Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.

  Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established nursing networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.

  Why Norfolk and Suffolk? The people here are warm and welcoming, you'll never be far from the beautiful coastline or Broads National Park. We're an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.

  Date posted

  10 April 2025

  Pay scheme

  Agenda for change

  Band

  Band 3

  Salary

  £24,625 to £25,674 a year pro rata

  Contract

  Fixed term

  Duration

  8 months

  Working pattern

  Part-time

  Reference number

  246-WSU6889439-A

  Job locations

  G-Block

  Hospital Road

  Bury St Edmunds, Suffolk

  IP33 3NR

  
  

  Job description

  Job responsibilities

  Essential criteria:

  Use of ICT applications/packages. Experience of working in a busy office. Diary management, minute taking and extensive knowledge of all Microsoft packages.

  Dealing efficiently and politely with both internal and external customers in a confidential and confident manner. Professional exceptional interpersonal and customer service skills with a dedication to confidentiality are essential.

  Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!

  Some of the benefits you can expect:

  • NHS pension
  • a comprehensive in house & external training programmes
  • career progression
  • starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)
  • staff physio service
  • NHS discounts and many more

  Interview dates are yet to be set; you will be contacted via email and invited to book a time. These emails may go to your SPAM, so please keep checking all your emails if applying.

  Please visit our Facebook and Twitter page @NSFTjobs

  Job description

  Job responsibilities

  Essential criteria:

  Use of ICT applications/packages. Experience of working in a busy office. Diary management, minute taking and extensive knowledge of all Microsoft packages.

  Dealing efficiently and politely with both internal and external customers in a confidential and confident manner. Professional exceptional interpersonal and customer service skills with a dedication to confidentiality are essential.

  Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!

  Some of the benefits you can expect:

  • NHS pension
  • a comprehensive in house & external training programmes
  • career progression
  • starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)
  • staff physio service
  • NHS discounts and many more

  Interview dates are yet to be set; you will be contacted via email and invited to book a time. These emails may go to your SPAM, so please keep checking all your emails if applying.

  Please visit our Facebook and Twitter page @NSFTjobs

  Person Specification

  Qualifications

  Essential

  • NVQ 2 Customer Services or equivalent qualification/experience

  Desirable

  • Knowledge of Trust electronic records system

  Experience

  Essential

  • Understanding and experience of working with a full range of secretarial procedures
  • Working on own initiative with minimal supervision and working under pressure.
  • Use of ICT applications/packages

  Desirable

  • Data entry or similar role

  Knowledge

  Essential

  • Working knowledge of Microsoft packages or equivalent
  • Maintaining administrative / secretarial systems

  Desirable

  • Knowledge of NHS policy / procedures.

  Person Specification

  Qualifications

  Essential

  • NVQ 2 Customer Services or equivalent qualification/experience

  Desirable

  • Knowledge of Trust electronic records system

  Experience

  Essential

  • Understanding and experience of working with a full range of secretarial procedures
  • Working on own initiative with minimal supervision and working under pressure.
  • Use of ICT applications/packages

  Desirable

  • Data entry or similar role

  Knowledge

  Essential

  • Working knowledge of Microsoft packages or equivalent
  • Maintaining administrative / secretarial systems

  Desirable

  • Knowledge of NHS policy / procedures.

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Additional information

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Employer details

  Employer name

  Norfolk & Suffolk Foundation NHS Trust

  Address

  G-Block

  Hospital Road

  Bury St Edmunds, Suffolk

  IP33 3NR

  
  

  Employer's website

  https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)

  Employer details

  Employer name

  Norfolk & Suffolk Foundation NHS Trust

  Address

  G-Block

  Hospital Road

  Bury St Edmunds, Suffolk

  IP33 3NR

  
  

  Employer's website

  https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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