Responsibilities

Tasks

• Greet people and direct them to contacts or service areas
• Obtain and process information required to provide customer service
• Schedule and confirm appointments
• Maintain work records and logs
• Perform clerical duties, such as filing and sorting and distributing mail
• Answer telephone and relay telephone calls and messages
• Relay service to persons with disabilities
• Perform data entry
• Provide customer service

Experience and specialization

Computer and technology knowledge

• MS Excel
• MS Outlook
• MS Word

Additional information

Security and safety

• Bondable
• Criminal record check

Work conditions and physical capabilities

• Ability to work independently
• Fast-paced environment
• Work under pressure
• Repetitive tasks
• Attention to detail
• Sitting

Personal suitability

• Efficient interpersonal skills
• Flexibility
• Organized
• Reliability
• Team player
• Ability to multitask
• Time management