• Job Description

  Req#: 14316
  Employer Industry: Healthcare Services
  
  Why consider this job opportunity:
  - Opportunity for career advancement and growth within the organization
  - Supportive and collaborative work environment
  - Engage in a fast-paced role with high call volume, enhancing communication skills
  - Contribute directly to the accuracy of registration processes that impact the revenue cycle
  - Chance to work in a critical role that supports patient encounters and provider scheduling
  
  What to Expect (Job Responsibilities):
  - Process a wide range of registration functions involving patient encounters and provider scheduling
  - Handle 60-100 calls per day, ensuring efficient communication for incoming and outgoing calls
  - Maintain department standard audit error rate and not ready time of 25% or less
  - Schedule appointments accurately for assigned queues while delivering exceptional customer service
  - Adhere to the attendance policy and departmental objectives set by management
  
  What is Required (Qualifications):
  - High school diploma or equivalent
  - 1-2 years of experience in a service-related field
  - Ability to manage high call volumes while maintaining accuracy in registration processes
  - Commitment to maintaining departmental standards and policies
  - Strong customer service skills and attention to detail
  
  How to Stand Out (Preferred Qualifications):
  - Previous experience in a healthcare-related service role
  - Familiarity with registration processes and revenue cycle management
  - Strong organizational skills to handle multiple tasks efficiently
  - Excellent verbal communication skills
  - Experience in a fast-paced call center environment
  
  #HealthcareServices #CustomerService #CareerOpportunity #CallCenter #PatientCare
  
  "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."

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