• Job Description

  Req#: C9364-25-0450?language=en&page=622&sort=publicationDateDesc

  Job summary

  West Essex Community Health Services have a part time vacancy as Referral Coordinator within the Care Coordination Centre based at St Margaret's Hospital Epping

  • Supporting the clinical team to screen and process referrals for the CCC.
  • Line management of band 3 staff
  • To work as a member of the WECHS Administration Service ensuring that a high quality and efficient service is provided at all times, which may include giving support and providing cover in other areas as requested.
  • To operate as a centralised administration service providing a comprehensive administration service to support clinical services and functions within the Trust's localities.
  • The Administration Assistant will ensure the timely and accurate recording of all activity across services using trust information systems.
  • The postholder will require a team approach to ensure cover for absence across all services / locations and the post holder will be required, on occasion, to relocate to provide this cover.

  Main duties of the job

  An exciting opportunity has arisen to join us as Referral Coordinator within the Care Coordination Centre for 16 hours per week

  We are looking for experienced candidates with an excellent level of administration, interpersonal and organisational skills. You will also need to be computer literate with experience of Microsoft Word, Excel and Outlook. You will be given full training on the various systems that we use.

  We are looking for someone with a positive and compassionate approach to supporting patient care. The role will include face to face contact and telephone calls from patients. Due to the nature of the services we carry out administrative support for these can sometimes be distressing.Successful candidates will be expected to work in the organisation, providing services in a professional, efficient, friendly and polite manner.

  You must be able to build effective working relationships, be approachable and accessible with a flexible approach to work. This is an excellent career development opportunity for a self-motivated and enthusiastic individual who wishes to pursue an administrative career in the NHS.

  About us

  EPUT are looking for motivated staff who shares our Trust values of Care, Learn and Empower. In return, EPUT can offer you a range of benefits and development including;

  • Season Ticket Loans
  • NHS discounts for staff
  • Excellent Training facilities and opportunities
  • Buying and Selling annual leave scheme
  • The opportunity to work bank shifts and expand knowledge and experience in other areas
  • Salary Sacrifice schemes including lease cars and Cycle to Work
  • Day One Flexible Employer

  The Trust supports and actively encourages flexible working for all employees. We offer many options and you are encouraged to ask the recruiting manager what is possible for this role. If appointed, you will have the opportunity to apply for a flexible working request from the first day of your employment

  Join our Staff bank

  What is Staff Bank?

  Our EPUT NHS staff bank is an entity managed by the trust that hires clinical and non-clinical healthcare professionals to take on shifts at our trust hospitals and community settings. Here at EPUT we maintain our own bank of specialist staff to ensure that we are able offer safe and effective care at all times.

  All our permanent staff are automatically enrolled onto the staff bank however this does not mean you have to work any additional shifts, but the option is there for you if you wish.

  If you are joining our Trust in a fixed term role, please indicate on your New Starter Paperwork that you wish to join our staff bank.

  Details

  Date posted

  29 April 2025

  Pay scheme

  Agenda for change

  Band

  Band 4

  Salary

  £26,530 to £29,114 a year per annum pro rata for part time plus HCA

  Contract

  Permanent

  Working pattern

  Part-time

  Reference number

  364-A-8926

  Job locations

  St Margaret's Hospital

  The Plain

  Epping

  CM16 6TN

  
  

  Job description

  Job responsibilities

  Please see attached Job Description and Person Specification for a more detailed look at this vacancy.

  *Please note this vacancy may close early should a sufficient number of applications be received*

  Job description

  Job responsibilities

  Please see attached Job Description and Person Specification for a more detailed look at this vacancy.

  *Please note this vacancy may close early should a sufficient number of applications be received*

  Person Specification

  Education/Qualifications

  Essential

  • Good standard of general education
  • Experience of Microsoft Packages

  Job Related Experience

  Essential

  • General administration experience
  • Ability to communicate both verbally and in writing

  Desirable

  • Previous NHS experience in an NHS clerical role

  Knowledge

  Essential

  • Methodical approach to work and good oral communication skills
  • Ability to communicate both verbally and in writing

  Desirable

  • Knowledge of Trust systems, such as Mobius or SystmOne

  Experience in an NHS setting

  Essential

  • Years Experience

  Desirable

  • Proven knowledge

  Knowledge of Clinical Systems

  Essential

  • Years Experience

  Desirable

  • Proven knowledge

  Person Specification

  Education/Qualifications

  Essential

  • Good standard of general education
  • Experience of Microsoft Packages

  Job Related Experience

  Essential

  • General administration experience
  • Ability to communicate both verbally and in writing

  Desirable

  • Previous NHS experience in an NHS clerical role

  Knowledge

  Essential

  • Methodical approach to work and good oral communication skills
  • Ability to communicate both verbally and in writing

  Desirable

  • Knowledge of Trust systems, such as Mobius or SystmOne

  Experience in an NHS setting

  Essential

  • Years Experience

  Desirable

  • Proven knowledge

  Knowledge of Clinical Systems

  Essential

  • Years Experience

  Desirable

  • Proven knowledge

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  Essex Partnership University NHS Foundation Trust

  Address

  St Margaret's Hospital

  The Plain

  Epping

  CM16 6TN

  
  

  Employer's website

  https://eput.nhs.uk/ (Opens in a new tab)

  Employer details

  Employer name

  Essex Partnership University NHS Foundation Trust

  Address

  St Margaret's Hospital

  The Plain

  Epping

  CM16 6TN

  
  

  Employer's website

  https://eput.nhs.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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