Employer Industry: Medical Devices

Why consider this job opportunity:
- Salary range of $23.00 - $27.00 per hour, based on experience and qualifications
- Flexible hybrid work schedule with the option to work from home
- Comprehensive medical coverage with subsidized premiums and additional benefits such as dental, vision, and telemedicine services
- 401(k) plan with a 3% match and an Employee Stock Purchase Plan at a discounted rate
- Opportunity to accrue 15 days of PTO annually for a balanced work/life experience
- Supportive work environment with amenities like a fresh food kiosk and an expanded fitness center

What to Expect (Job Responsibilities):
- Process orders received via phone, app, or email within 4 hours of receipt
- Assist Regional Sales Coordinator when they are unavailable and help with scheduling loaners
- Support resolution of customer complaints and inquiries in a timely manner
- Track shipment statuses and communicate with field sales representatives regarding order updates
- Ensure compliance with FDA and state regulations while performing all duties

What is Required (Qualifications):
- Associate Degree (A.A.) or equivalent from a two-year college or technical school; four-year degree preferred
- Minimum of 1+ years of related sales support, customer service, or customer-facing experience
- Strong interpersonal and organizational skills with the ability to manage increasing responsibilities
- Ability to analyze problems, collect data, and draw valid conclusions
- Experience with SAP (ERP system) preferred

How to Stand Out (Preferred Qualifications):
- Previous experience in a medical device company
- Experience in a customer service or sales support role
- Strong problem-solving skills and ability to work effectively in a team environment

#MedicalDevices #SalesSupport #CareerOpportunity #HybridWork #EmployeeBenefits

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