• Job Description

  Req#: 211221

  Job Details

  Job Location: 2600 12th Street - Kansas City, MO

  Position Type: Full Time

  Education Level: High School

  Salary Range: Undisclosed

  Job Shift: 1st Shift

  Job Category: Health Care

  ReDiscover is seeking a Registration Specialist to add to our KC-ATC Program!

  WHO WE ARE

  ReDiscover has been known for over 50 years as a non-profit community mental health center in southeastern Jackson County, Missouri with a mission of delivering efficient and cost-effective treatment for the people we serve. Our diverse team of over 700 employees is “Passionate About People” as we support our community, specifically those whose lives have been affected by a mental illness or substance use. With over 29 programs across 20 different locations in Lee’s Summit, Raytown, and Kansas City, ReDiscover offers a wide variety of career opportunities for individuals like you looking to make a difference throughout the area!

  WHAT WE DO

  The Kansas City Assessment and Triage Center (KC-ATC) is a comprehensive crisis and stabilization program serving the needs of Kansas City’s at risk population. Employing a multidisciplinary staff, KC-ATC is a resource for Law Enforcement, Hospital Emergency Departments and Community Mental Health programs in the greater Kansas City area.

  At ReDiscover, while every day is different, a typical day may include the following roles and responsibilities:

  • Greets and serves clients and works with internal ReDiscover employees in a professional, friendly, and respectful manner to promote a positive treatment experience and positive work culture.
  • Interviews prospective clients in person and over the telephone to complete documents, case histories, or forms, such as intake or insurance forms.
  • Helps ensure efficient flow of clients to the appropriate programs.
  • Demonstrates culturally competent respect for all clients and guests through verbal and nonverbal behaviors and assists them as needed.
  • Safeguards Protected Health Information written and electronically and maintains confidentiality as per HIPAA standards.
  • Administrative duties including but not limited to: filing, telephone coverage, appointment scheduling, registration, and client referrals as suitable to the office.

  
  

  We are focused on your development and will spend time helping you continue to grow as a Registration Specialist. However, here are some things that you will need prior to starting with ReDiscover:

  • Availability to work a 40-hour work week, Monday to Friday - 8:00am to 4:30pm.
  • High School Diploma or GED.
  • At least one (1) year of progressive business and/or secretarial training is preferred.
  • At least one (1) year of direct service to the target population or other related human service experience preferred.
  • Excellent customer service skills with a recovery focus.
  • Strong written, oral and interpersonal communication skills.
  • Intermediate computer skills in typing/keyboarding, Microsoft Word and Excel programs as well as GSuite.

• About the company

  A nonprofit community mental health center that provides comprehensive programs and services for men, women and children whose lives have been affected by mental illness and/or substance use disorders.

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