NatWest Group
Relationship Director, Commercial Mid-Market
This job is now closed
Job Description
- Req#: R-00224112
- This role will see you managing and developing a portfolio of commercial customers, from across a wide range of sectors, providing them with the right products and services for their financial needs
- We’ll look to you to drive sales activity to maximise new business, while managing your customer relationships to drive continuous improvement in the customer experience
- You'll be valued for your long term thinking and commercial acumen as you help us support business growth and build lasting business relationships
- Although most of your time will be spent working from home or meeting clients, you’ll also spend two days each week, or as required, working from our Cambridge hub to collaborate and connect with your colleagues
- We're offering a salary from £59,800 to £74,750 alongside our excellent banking benefits
- Maintaining and developing working relationships with key business and functional partners
- Demonstrating an effective use of tools for contact and strategy planning, identifying and meeting customer needs and recording
- Presenting pitches and papers to your customers
- Analysing financial and other information to present complex, properly structured credit applications
- Delivering targeted new lending while adhering to appropriate cost, risk and capital disciplines and controls
- Outstanding customer relationship skills
- In-depth knowledge of credit processes and policy
- An appreciation of macroeconomic and financial outlook with a strong understanding of commercial sector activity
- Experience of analysing complex financial information and identifying and structuring appropriate solutions
- Strong problem solving and analytical skills
Join us as a Relationship Director in Commercial Mid-Market
What you'll do
We’re looking for someone to show an entrepreneurial attitude while driving strong customer advocacy and creating additional value from new and existing customer relationships. Through excellent customer service, you’ll provide your customers with the right financial solutions for their needs and will increase customer loyalty and satisfaction levels by exceeding expectations and going the extra mile.
You’ll also be:
The skills you'll need
In this role, a certificate in lending skills is mandatory but if you don’t currently hold one, the exam can be taken up to six months after starting work. Additionally, you’ll need previous experience in commercial banking. Highly developed interpersonal, negotiation and networking skills in a sales environment are a plus, as is proven risk assessment experience with monitoring and control skills in a broad range of customer situations.
Due to the nature of the role, it’s essential that you hold a Diploma in Lending Skills professional qualification or be prepared to work towards this qualification within the first 6 months of taking up the role.
You’ll also be expected to have:
Hours
35Job Posting Closing Date:
12/02/2024 Ways of Working:HybridAbout the company
NatWest Group plc, is a majority state-owned British banking and insurance holding company, based in Edinburgh, Scotland.
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