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Remote - Account Recovery Specialist (N&S Carolina Only)
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Job Description
- Req#: REMOT001066
Employer Industry: Accounts Receivable Management
Why consider this job opportunity:
- Hourly pay starting at $15 - $18/hour with uncapped performance commission
- Comprehensive benefits package including Medical, Dental, Vision, Life, and Disability insurance, as well as 401K, Paid Vacation, and Holidays
- Commitment to professional growth and advancement within the organization
- Full-time work schedule (40 hours per week) with supportive training from Day 1
- Collaborative team culture that values integrity and respect
- Opportunity to work remotely with provided equipment
What to Expect (Job Responsibilities):
- Engage with consumers to assist them in managing their delinquent accounts
- Utilize a consultative approach to help identify suitable solutions for account resolution
- Negotiate payment resolutions in a manner that serves the best interests of all parties involved
- Maintain and manage a workload of delinquent accounts, ensuring compliance with all documentation and procedures
- Employ proper skip tracing techniques to locate consumer contact information
What is Required (Qualifications):
- Must be at least 18 years old
- High School Diploma or GED required; College Degree is a plus
- Minimum of 1 year of experience in Collections, Sales, Telemarketing, Medical Billing, Call Center, Customer Service, or Banking
- Reliable attendance and punctuality essential
- Strong verbal communication skills, with an ability to persuade and negotiate
How to Stand Out (Preferred Qualifications):
- Experience in a call center environment or accounts receivable management
- Familiarity with FDCPA and other Federal and State collection regulations
- Ability to work effectively in a remote setting with a private workspace
- Previous experience with auto dialer systems
- Willingness to learn and adapt to new processes and technologies
#AccountsReceivable #DebtRecovery #CustomerService #RemoteWork #CareerGrowth
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